Premier Estates Limited is seeking a Customer Support Team Leader to guide a motivated team delivering service to residents, leaseholders and clients. You will coach, support and empower the team to handle high-volume, multi-channel enquiries with empathy, accuracy and pace.
You will use data to drive improvements, challenge processes and raise customer standards, while partnering with Property Management and Operations to resolve issues quickly and maintain strong compliance.
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Customer Support Team Leader: Coach, Optimize & Elevate CX in Macclesfield employer: Premier Estates Limited
Scanlans Property Management is an exceptional employer, offering a dynamic work environment where you can lead a dedicated team in the vibrant cities of Leeds, Birmingham, and Manchester. With a strong focus on employee development, operational excellence, and fostering client relationships, we provide ample opportunities for growth and innovation. Our supportive culture encourages collaboration and continuous improvement, making it a rewarding place to advance your career in property management.
