Premier Estates Limited is seeking a Customer Support Team Leader to head a busy office-based team in Macclesfield, coordinating high-volume multi-channel enquiries with empathy and accuracy.
You will coach and develop advisors, monitor performance against SLAs, and drive improvements using MI data. Strong leadership, process discipline and collaboration with Property Managers are essential for success.
Customer Support Team Lead - Multi-Channel in Macclesfield employer: Premier Estates Limited
Scanlans Property Management is an exceptional employer, offering a dynamic work environment where you can lead a dedicated team in the vibrant cities of Leeds, Birmingham, and Manchester. With a strong focus on employee development, operational excellence, and fostering client relationships, we provide ample opportunities for growth and innovation. Our supportive culture encourages collaboration and continuous improvement, making it a rewarding place to advance your career in property management.
