At a Glance
- Tasks: Create a welcoming environment for residents and guests while providing top-notch customer service.
- Company: Join the award-winning Rendall & Rittner, known for exceptional property management.
- Benefits: Enjoy competitive pay, exclusive discounts, and fully funded training opportunities.
- Other info: Work in a stunning Kensington location with great career growth potential.
- Why this job: Make a real impact in a vibrant community while developing your career.
- Qualifications: Customer service experience and a passion for teamwork are essential.
The predicted salary is between 29601 - 29601 £ per year.
Overview: 375 Kensington High Street - Management Suite, 381 Kensington High Street, London, W14 8QA
Employment type: Full-Time
Working pattern: 4 Days On, 4 Days Off – 0700 - 1900
Salary: £29,601 per annum
Contract: 12 month FTC
Why Rendall & Rittner
- Award-Winning: Join an established and celebrated company known for delivering first-class property management services.
- Career Growth: We invest in your professional development with fully funded training programs.
- Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.
- Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.
- Professional Attire: A team uniform is provided to ensure a polished and consistent appearance.
- Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.
- Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.
- Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.
Development Details: This role will be based at an exclusive development located in Kensington. The development includes secure underground parking, a leisure suite and private cinema. 375 Kensington High Street has 521 residential homes and is conveniently located a few minutes away from Kensington Olympia train station.
Key Responsibilities and Requirements:
- Passionate about creating a positive and safe environment for residents, guests, and the team.
- Expert in customer service, using this expertise to lead, engage, and inspire others.
- Proactive in seeking opportunities to drive the performance of the development.
- Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.
- Values and supports the team, building strong working relationships with residents, guests, and external contractors.
- Has a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment.
How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings.
Additional Information: Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Some developments vary. Join Rendall & Rittner and take your career to the next level. Don’t miss out on this exciting chance to progress your career and make a significant impact!
Day Concierge employer: Premier Estates Limited
Premier Estates Limited is an excellent employer, offering a dynamic work culture that values exceptional service and employee growth. With the flexibility of hybrid working and opportunities for site visits across beautiful locations in Hertfordshire, Buckinghamshire, Essex, and Swindon, employees enjoy a balanced work-life experience along with competitive benefits such as 25 days holiday and a health plan.
StudySmarter Expert Advice🤫
We think this is how you could land Day Concierge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Rendall & Rittner. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your customer service skills can shine in the Concierge role. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress to impress! Since you'll be representing the company, make sure you look sharp for your interview. A polished appearance shows that you take the role seriously and are ready to embody the professional image of Rendall & Rittner.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Concierge role!
We think you need these skills to ace Day Concierge
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for creating a positive environment shine through. We want to see how much you care about customer service and making a difference in the lives of residents and guests.
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Day Concierge role. We love seeing specific examples of how you've delivered great customer service or built strong relationships in previous jobs.
Be Professional Yet Approachable:While we appreciate a polished application, don’t be afraid to let your personality come through. We’re looking for someone who can engage with residents and guests, so a friendly tone can go a long way!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our fantastic team at Rendall & Rittner!
How to prepare for a job interview at Premier Estates Limited
✨Know the Company Inside Out
Before your interview, take some time to research Rendall & Rittner. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Day Concierge, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you handled complaints or difficult situations, as this will demonstrate your ability to thrive in a team environment.
✨Dress to Impress
Even though a uniform will be provided, make sure to dress smartly for the interview. A polished appearance reflects professionalism and shows that you take the opportunity seriously. It’s all about making a great first impression!
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you’re engaged and thinking about how you can contribute to the company.
