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- Tasks: Deliver top-notch customer service and manage deliveries at a vibrant residential property.
- Company: Join Premier Estates, an award-winning managing agent with a diverse property portfolio.
- Benefits: Enjoy flexible shifts, career development support, and a team uniform.
- Why this job: Be part of a dynamic team and make a real difference in residents' lives.
- Qualifications: Strong communication skills and a knack for multitasking are essential.
- Other info: Work in a prime location near Regent's Park with great career growth opportunities.
The predicted salary is between 25000 - 28000 £ per year.
Overview
Palgrave Gardens – 1-4 Palgrave Gardens, London, NW1 6EJ
Ref 21229 Location Palgrave Gardens – 1-4 Palgrave Gardens, London, NW1 6EJ Working pattern 3 Days On, 3 Days Off – 0700 – 1900 Salary 25000 – 28000 Closing date 09/10/2025
Role
DAY CONCIERGE POSITION AT PREMIER ESTATES
Location & Hours
LOCATION – Palgrave Gardens
WORKING HOURS – 3 days on, 3 days off 0700 – 1900
Salary & Contract
SALARY – £25,000 – £28,000 per annum
CONTRACT – Full-time, Permanent
About us
Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients.
Benefits
- Working in a small team, with a flexible rota
- Westfield Health cash back plan
- Support your career development.
- Employee referral scheme
- Team Uniform*
- Discretionary bonus
Job description
Palgrave Gardens is conveniently located within walking distance to Marylebone and Baker Street Underground Stations, the open spaces of Regent\’s Park and the amenities of Marylebone High Street. The building further benefits from having a 24-hour concierge, underground parking and a leisure centre with a gym and swimming pool.
Responsibilities
- Deliver excellent customer service, to our residences.
- Be responsible for all deliveries
- Issue keys
- Monitor CCTV
Please Note: You will be provided with the relevant guidance and support to be successful in the role
Qualifications & Skills
- Strong communicator in both written and verbal; you will be liaising with clients, contractors and persons inside / outside of the organization.
- Excellent team player
- Proficient IT Skills
- Strong Multi-Tasking Ability
- Ability to grasp new concepts quickly
For more information about this position, or to find out more about Premier Estates, please visit our website for further details. If you would like to contact us, please email our recruitment team at recruitment@odevo.com who will be happy to help and provide further details. #LI-AW1
All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates. *some developments vary
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Day Concierge employer: Premier Estates Limited
Contact Detail:
Premier Estates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Concierge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Estates. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Day Concierge, you'll be the face of the company. Think about scenarios where you can demonstrate your excellent communication and problem-solving abilities. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent Premier Estates well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Day Concierge
Some tips for your application 🫡
Show Off Your Customer Service Skills: When writing your application, make sure to highlight your experience in delivering excellent customer service. We want to see how you've gone above and beyond for clients in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Day Concierge role.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the time to align their background with our needs!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures it gets into the right hands quickly!
How to prepare for a job interview at Premier Estates Limited
✨Know Your Customer Service Basics
As a Day Concierge, you'll be the face of the company. Brush up on your customer service skills and think of examples where you've gone above and beyond for clients. This will show your potential employer that you understand the importance of excellent service.
✨Familiarise Yourself with the Location
Since the role is based at Palgrave Gardens, take some time to learn about the area. Knowing local amenities and transport links can help you answer questions about how you'd assist residents and enhance their experience.
✨Prepare for Teamwork Questions
Being a strong team player is crucial in this role. Think of specific instances where you've successfully worked in a team, highlighting your communication skills and ability to multitask. This will demonstrate that you're ready to contribute positively to the small team environment.
✨Show Off Your IT Skills
You'll need to be proficient with IT systems, so be prepared to discuss your experience with relevant software or tools. If you have any examples of how you've used technology to improve efficiency or service, make sure to mention those!
