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- Tasks: Lead a team to provide top-notch customer service in luxury apartments.
- Company: Join a leading managing agent in the heart of Croydon.
- Benefits: Enjoy a competitive salary, bonuses, health plans, and generous holiday days.
- Why this job: Be part of a supportive team and elevate the living experience for residents.
- Qualifications: Strong communication skills and team management experience required.
- Other info: Applications open until December 18, 2025, for this exciting opportunity.
The predicted salary is between 30000 - 33000 £ per year.
A leading managing agent is looking for a Head Concierge to deliver excellent customer service from the iconic Saffron Square in Croydon. This full-time permanent position offers a salary between £30,000 and £33,000, along with a supportive team environment.
The ideal candidate should possess:
- Strong communication skills
- IT proficiency
- Capability of managing a team
Additional benefits include:
- Discretionary bonus
- Health cash plan
- Holiday days
Applications are open until December 18, 2025.
Senior Concierge & Team Lead - Luxury Apartments in Croydon employer: Premier Estates Limited
Contact Detail:
Premier Estates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Concierge & Team Lead - Luxury Apartments in Croydon
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management or luxury service sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want you to show them that you’re not just another candidate, but someone who truly understands their mission and can contribute to their team.
✨Tip Number 3
Practice your communication skills! As a Senior Concierge, you’ll need to impress with your ability to connect with people. We suggest doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to take on leadership roles in luxury environments.
We think you need these skills to ace Senior Concierge & Team Lead - Luxury Apartments in Croydon
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in delivering top-notch customer service. We want to see how you've gone above and beyond for clients in the past, especially in luxury settings!
Team Leadership Experience is Key: If you've led a team before, let us know! Share specific examples of how you managed and motivated your team to achieve great results. We love seeing strong leadership skills.
Be IT Savvy: Since this role requires IT proficiency, mention any relevant software or tools you're familiar with. We appreciate candidates who can adapt quickly to new technologies and systems.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Premier Estates Limited
✨Know Your Customer Service Basics
As a Senior Concierge, you'll need to showcase your customer service skills. Brush up on common scenarios you might face in luxury apartments and think about how you'd handle them. Be ready to share specific examples from your past experiences that highlight your ability to deliver exceptional service.
✨Showcase Your Team Leadership Skills
Since this role involves managing a team, be prepared to discuss your leadership style. Think of instances where you've successfully led a team or resolved conflicts. Highlight how you motivate others and ensure a positive working environment, as this will resonate well with the interviewers.
✨Demonstrate IT Proficiency
In today's digital age, being tech-savvy is crucial. Familiarise yourself with any property management software or tools commonly used in the industry. If you have experience with specific systems, mention them during the interview to show you're ready to hit the ground running.
✨Research Saffron Square and the Company
Take some time to learn about Saffron Square and the managing agent's values and mission. This knowledge will not only help you answer questions more effectively but also allow you to ask insightful questions, showing your genuine interest in the position and the company.
