At a Glance
- Tasks: Diagnose and repair agricultural and construction equipment on-site, ensuring top-notch service.
- Company: Join Premier Equipment, a leading John Deere dealership with a rich heritage.
- Benefits: Enjoy competitive wages, benefits, RSP matching, and profit sharing.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction.
- Qualifications: 4+ years of repair experience and strong customer service skills required.
- Other info: Secure employment in an engaging atmosphere with growth opportunities.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Location: Kingston, ON
Type of Employment: Full-Time
Premier Equipment is a full-service John Deere dealership specializing in agriculture, lawn and commercial grounds care and compact construction equipment. With heritage dating back to the 1950\’s, our organization has grown through the decades bringing to life John Deere\’s commitment to customers of quality and innovation.
Premier proudly serves Southern Ontario with 11 locations (Alliston, Ayr, Elmira, Listowel, Ospringe, Tavistock, Smithville, Norwich, Hagersville, Belleville and Stouffville), offering a robust parts inventory and over 90 technicians able to provide service and maintenance.
Our Purpose statement is “To be the best part of our customer’s day by improving their business and lifestyle.”
We appreciate that customers have many options when it comes to who they select to meet their equipment and service needs – be it for their business (farm, landscape or compact construction) or for their lifestyle (lawn, garden, home and workshop). When customers call on Premier Equipment it is because they have a problem/need that they require assistance with – could be an equipment or technology need, or a repair or service need. Whatever the circumstance, we challenge our staff to be the “best part of our customer’s day” by effectively providing them with quality products and exceptional service to meet needs and make their business more productive or their tasks around their home or property more efficient or enjoyable.
We offer competitive wages, a competitive benefits package, RSP matching, Profit Share, along with many other perks. As an essential business, we offer secure employment with an engaging team atmosphere!
It\’s an exciting time to join our team as we continue to grow!
Come and hear what we are all about!
Responsibilities
- Performs complex on-site diagnostics and repairs on agricultural, turf and compact construction equipment.
- Troubleshoot and support established in-vehicle GPS and Precision Ag Technologies.
- Reviews and explains any maintenance, repair, or other service concerns directly with the customer and documents on work order.
- Supports customer clinics.
- May promote and sell Premier Equipment’s service programs directly to customers.
- May establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory in the vehicle.
- Maintains current knowledge of John Deere and competitive products.
- Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment.
- Follows all safety rules and regulations in performing work assignments.
- Completes all reports and forms required in conjunction with work assignments.
- Accounts for all time and material used in performing assigned duties.
Experience, Education, Skills and Knowledge
- 4+ years of experience performing service repairs.
- Outstanding interpersonal and customer service skills.
- Saturday rotation and on-call availability will be required.
- Ability to perform complex repairs and required maintenance using special tools and equipment following Technical Manual procedures.
- Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment.
- Ability to use Service Advisor and basic computer functions.
- Ability to operate vehicles and equipment used for diagnostic purposes.
- Ability to lift at least 75 lbs. repeatedly.
- Advanced or Master Service Technician certification preferred.
- High School Diploma or equivalent experience required; Associates degree preferred.
- Valid driver’s license required; CDL (Commercial Driver’s License) preferred.
- Fork lift license would be an asset.
At Premier Equipment, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.
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Mobile Service Technician / Mechanic employer: Premier Equipment
Contact Detail:
Premier Equipment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Service Technician / Mechanic
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the industry. You never know who might have a lead on a Mobile Service Technician role or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, volunteer or take on freelance gigs related to agricultural or turf equipment. This not only boosts your experience but also shows potential employers your commitment to the field.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific repairs you've done and how you’ve tackled challenges in the past. Show them you’re the best part of their customer’s day!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team at Premier Equipment.
We think you need these skills to ace Mobile Service Technician / Mechanic
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Mobile Service Technician and how you can contribute to making our customers' days better.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we do at Premier Equipment, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Equipment
✨Know Your Stuff
Make sure you brush up on your knowledge of agricultural, turf, and compact construction equipment. Familiarise yourself with John Deere products and any recent innovations in the industry. This will not only show your passion for the role but also help you answer technical questions confidently.
✨Show Off Your Customer Service Skills
Since this role involves direct interaction with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to solve a customer's problem or improve their experience. This will demonstrate that you align with Premier Equipment's purpose statement.
✨Prepare for Practical Scenarios
Expect to face practical scenarios during the interview. Brush up on your diagnostic skills and be ready to explain how you would approach common repair issues. Practising these scenarios can help you articulate your thought process clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or the types of equipment you'll be working with. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.