At a Glance
- Tasks: Diagnose and repair agricultural equipment while providing top-notch customer service.
- Company: Join Premier Equipment, a leading John Deere dealership with a rich history since the 1950s.
- Benefits: Enjoy competitive wages, RSP matching, profit sharing, and a supportive team atmosphere.
- Why this job: Be part of a growing company that values innovation and customer satisfaction in agriculture.
- Qualifications: 2+ years of repair experience; licenses like 310T or 425A are a plus.
- Other info: Apprenticeship opportunities available for those looking to advance their skills.
The predicted salary is between 24000 - 42000 ÂŁ per year.
Location: Earlton, ON
Type of Employment: Full-Time
Are you a 310T, 310S, 425A or 421A licensed technician, and/or an unlicensed mechanic with experience and you are working on these licenses? Or perhaps farming is a passion of yours and you\’d like to pursue an apprenticeship? Premier offers apprenticeship opportunities for employees looking to obtain their 425A license and we will subsidize the tuition at the John Deere Agricultural Technician program at Fanshawe College.
Premier Equipment is a full-service John Deere dealership specializing in agriculture, lawn and commercial grounds care and compact construction equipment. With heritage dating back to the 1950\’s, our organization has grown through the decades bringing to life John Deere\’s commitment to customers of quality and innovation.
Premier proudly serves Southern Ontario with 11 locations (Alliston, Ayr, Elmira, Listowel, Ospringe, Tavistock, Smithville, Norwich, Hagersville, Belleville and Stouffville), offering a robust parts inventory and over 90 technicians able to provide service and maintenance.
Our Purpose statement is “To be the best part of our customer’s day by improving their business and lifestyle.”
We appreciate that customers have many options when it comes to who they select to meet their equipment and service needs – be it for their business (farm, landscape or compact construction) or for their lifestyle (lawn, garden, home and workshop). When customers call on Premier Equipment it is because they have a problem/need that they require assistance with – could be an equipment or technology need, or a repair or service need. Whatever the circumstance, we challenge our staff to be the “best part of our customer’s day” by effectively providing them with quality products and exceptional service to meet needs and make their business more productive or their tasks around their home or property more efficient or enjoyable.
We offer competitive wages, a competitive benefits package, RSP matching, Profit Share, along with many other perks. As an essential business, we offer secure employment with an engaging team atmosphere!
It\’s an exciting time to join our team as we continue to grow!
Come and hear what we are all about!
Responsibilities:
- Performs on-site diagnostics and repairs on agricultural CWP and turf equipment and established Ag Management Solutions (AMS) products.
- Participates in required Service EDUCATE Training programs.
- Supports customer clinics.
- Reviews and explains any maintenance, repair, or other service concerns directly with the customer and documents on work order.
- May promote and sell Premier Equipment Ltd. service programs directly to customers.
- May establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory in the vehicle.
- Maintains current knowledge of John Deere and competitive products.
- Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment.
- Follows all safety rules and regulations in performing work assignments.
- Completes all reports and forms required in conjunction with work assignments.
- Accounts for all time and material used in performing assigned duties.
Experience, Education, Skills and Knowledge:
- 2+ years of experience performing service repairs.
- Outstanding interpersonal and customer service skills.
- Ability to perform repairs and required maintenance using special tools and equipment following Technical Manual procedures.
- 310T, 310S, 425A, 421A licenses would be an asset.
- Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment.
- Ability to use Service Advisor and basic computer functions.
- Ability to operate vehicles and equipment used for diagnostic purposes.
- Ability to lift at least 75 lbs. repeatedly.
- Advanced or Master Service Technician certification preferred or equivalent experience.
- High School Diploma or equivalent experience required.
- Valid driver’s license required; CDL (Commercial Driver’s License) preferred.
- Fork lift license preferred.
- Rotating weekends will be required.
At Premier Equipment, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.
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Agricultural Service Technician / Mechanic employer: Premier Equipment
Contact Detail:
Premier Equipment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Agricultural Service Technician / Mechanic
✨Tip Number 1
Familiarise yourself with John Deere products and services. Understanding the specific equipment and technology that Premier Equipment offers will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Premier Equipment. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the hiring process.
✨Tip Number 3
Highlight any hands-on experience you have with agricultural or turf equipment. Whether through previous jobs, internships, or personal projects, demonstrating your practical skills can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your customer service skills. Since the role involves direct interaction with customers, being able to articulate how you've successfully handled customer concerns in the past will be crucial.
We think you need these skills to ace Agricultural Service Technician / Mechanic
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that align with the Agricultural Service Technician role. Emphasise any specific licenses you hold, such as 310T, 310S, 425A, or 421A, and detail your hands-on experience with agricultural equipment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for farming and mechanics. Mention your interest in pursuing an apprenticeship if applicable, and explain how your background makes you a great fit for Premier Equipment's mission of providing exceptional service.
Highlight Customer Service Skills: Since the role involves direct customer interaction, be sure to illustrate your outstanding interpersonal and customer service skills. Provide examples of how you've effectively communicated with customers in past roles, especially regarding repairs and maintenance.
Showcase Technical Knowledge: Demonstrate your understanding of mechanical, electrical, and hydraulic systems used in agricultural and turf equipment. Mention any relevant certifications or training you've completed, and express your willingness to participate in ongoing training programs like Service EDUCATE.
How to prepare for a job interview at Premier Equipment
✨Know Your Licences
Make sure you are familiar with the specific licences mentioned in the job description, such as 310T, 310S, 425A, or 421A. If you have these qualifications, be ready to discuss how your experience aligns with the requirements.
✨Showcase Your Technical Skills
Prepare to talk about your hands-on experience with agricultural and turf equipment. Highlight any specific repairs or diagnostics you've performed, and be ready to explain the processes you used.
✨Demonstrate Customer Service Skills
Since customer interaction is key in this role, think of examples where you've provided exceptional service. Be prepared to discuss how you handle customer concerns and ensure their satisfaction.
✨Research Premier Equipment
Familiarise yourself with Premier Equipment's history, values, and services. Understanding their commitment to quality and innovation will help you align your answers with their company culture during the interview.