At a Glance
- Tasks: Manage customer orders and provide top-notch support in a dynamic team environment.
- Company: Premier Contract Supplies, a leading supplier in the new build market.
- Benefits: Full-time hours, supportive team culture, and opportunities for training.
- Other info: No cold calling; focus on administration and project management.
- Why this job: Join a vibrant team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 25000 - 30000 € per year.
Job Type: Full-time, Monday to Thursday 8.30am - 5pm, Friday 8.30-4pm
Premier Contract Supplies are suppliers of bathrooms to the new build market, buying products from a large mix of suppliers, helping house builders create a specification and then distributing from one of our five warehouses across the UK. We are an equal opportunities employer.
We have an exciting opportunity for an experienced Internal Sales Administrator to join our team. As a dedicated Sales Administrator, you'll have the ability to manage customer expectations and ensure all aspects of the sales orders meet requirements of the client and the company. A team player with good attention to detail, outstanding customer service and communicative skills is a must. This is not a cold calling role and is predominantly administration based, not sales. It involves project management and stock control.
Responsibilities Include:
- Placing & monitoring customer sales orders and liaising with contractors/house developers
- Answering general customer enquiries; advising product availability, delivery dates, transport schedules, and product lead-times promptly and accurately
- Administrative duties include entering and maintaining information and contracts on the database as well as corresponding with customers and the internal delivery team
- Dealing with faults or complaints in a fair and reasonable manner to resolve problems quickly and satisfactorily
- Liaising with the accounts department to keep customers within credit limits
- Being sole contact for customers
- Identify possibilities of further/new sales with existing clients
- Assisting with stock control
- Holiday/sickness cover for telephone duties/follow up calls/monitoring orders, etc.
In addition to these duties, you may be required to undertake other duties in line with the needs of the business, where appropriate training provided.
Qualities Needed:
- Team player, but equally able to work independently
- Excellent telephone manner and communicative skills
- Problem solving
- Organised and good attention to detail
- PC literate, with basic working knowledge of Microsoft Office
- Able to work under pressure
- Confident and able to use own initiative when needed.
Internal Sales Executive employer: Premier Contract Supplies Limited
Premier Contract Supplies is an excellent employer that values teamwork and individual initiative, offering a supportive work culture where employees can thrive. With a focus on professional growth, we provide comprehensive training and development opportunities, ensuring our staff are well-equipped to manage customer expectations and contribute to our success in the new build market. Located across the UK, our five warehouses foster a dynamic environment that encourages collaboration and innovation, making it a rewarding place to build your career.
Contact Detail:
Premier Contract Supplies Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Internal Sales Executive role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially since they deal with bathrooms for new builds. Show them you understand their market and can manage customer expectations like a champ.
✨Tip Number 3
Practice your communication skills! Since this role is all about liaising with customers and contractors, make sure you can articulate your thoughts clearly. Maybe do some mock calls with friends to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are keen on joining us. It shows initiative and enthusiasm, which are key traits we look for in our team members.
We think you need these skills to ace Internal Sales Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and administration. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail and problem-solving abilities!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Internal Sales Administrator role. Share specific examples of how you've managed customer expectations and resolved issues in the past.
Show Off Your Team Spirit:We love team players! In your application, mention any experiences where you’ve worked collaboratively with others. Highlighting your ability to work independently is great too, but we want to know you can thrive in a team environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Premier Contract Supplies!
How to prepare for a job interview at Premier Contract Supplies Limited
✨Know the Company Inside Out
Before your interview, take some time to research Premier Contract Supplies. Understand their products, services, and the market they operate in. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is heavily focused on customer service, prepare examples from your past experiences where you successfully managed customer expectations or resolved complaints. Highlight your problem-solving abilities and how you maintained a positive relationship with clients.
✨Demonstrate Your Organisational Skills
As an Internal Sales Administrator, being organised is key. Be ready to discuss how you manage multiple tasks, such as placing orders and liaising with contractors. You might even want to bring a sample of your organisational tools or methods to share during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and what success looks like in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the team.
