At a Glance
- Tasks: Manage customer orders and provide top-notch support in a dynamic team environment.
- Company: Premier Contract Supplies, a leading supplier in the new build market.
- Benefits: Full-time hours, supportive team culture, and opportunities for training.
- Other info: No cold calling; focus on administration and project management.
- Why this job: Join a vibrant team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 25000 - 30000 € per year.
Job Type: Full-time, Monday to Thursday 8.30am - 5pm, Friday 8.30-4pm
Premier Contract Supplies are suppliers of bathrooms to the new build market, buying products from a large mix of suppliers, helping house builders create a specification and then distributing from one of our five warehouses across the UK. We are an equal opportunities employer.
We have an exciting opportunity for an experienced Internal Sales Administrator to join our team. As a dedicated Sales Administrator, you'll have the ability to manage customer expectations and ensure all aspects of the sales orders meet requirements of the client and the company. A team player with good attention to detail, outstanding customer service and communicative skills is a must. This is not a cold calling role and is predominantly administration based, not sales. It involves project management and stock control.
Responsibilities Include:
- Placing & monitoring customer sales orders and liaising with contractors/house developers
- Answering general customer enquiries; advising product availability, delivery dates, transport schedules, and product lead-times promptly and accurately
- Administrative duties include entering and maintaining information and contracts on the database as well as corresponding with customers and the internal delivery team
- Dealing with faults or complaints in a fair and reasonable manner to resolve problems quickly and satisfactorily
- Liaising with the accounts department to keep customers within credit limits
- Being sole contact for customers
- Identify possibilities of further/new sales with existing clients
- Assisting with stock control
- Holiday/sickness cover for telephone duties/follow up calls/monitoring orders, etc.
In addition to these duties, you may be required to undertake other duties in line with the needs of the business, where appropriate training provided.
Qualities Needed:
- Team player, but equally able to work independently
- Excellent telephone manner and communicative skills
- Problem solving
- Organised and good attention to detail
- PC literate, with basic working knowledge of Microsoft Office
- Able to work under pressure
- Confident and able to use own initiative when needed.
Internal Sales Executive in Bath employer: Premier Contract Supplies Limited
Premier Contract Supplies is an excellent employer that values teamwork and individual initiative, providing a supportive work environment for its Internal Sales Executives. With a focus on employee growth and development, the company offers comprehensive training and opportunities to enhance skills in customer service and project management. Located across the UK, Premier Contract Supplies fosters a culture of collaboration and respect, ensuring that every team member feels valued and empowered to contribute to the success of the business.
Contact Detail:
Premier Contract Supplies Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive in Bath
✨Tip Number 1
Get to know the company inside out! Research Premier Contract Supplies and understand their products and services. This will help you tailor your conversations and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of liaising with customers and contractors, make sure you can articulate your thoughts clearly. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've resolved issues effectively. Be ready to share these during your interview to demonstrate your ability to handle customer complaints.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining our team at StudySmarter.
We think you need these skills to ace Internal Sales Executive in Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and administration. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail and problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Internal Sales Administrator role. Share specific examples of how you've managed customer expectations and resolved issues in the past.
Show Off Your Communication Skills:Since this role involves liaising with customers and contractors, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Premier Contract Supplies Limited
✨Know the Company Inside Out
Before your interview, take some time to research Premier Contract Supplies. Understand their products, services, and the market they operate in. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is heavily focused on customer service, prepare examples from your past experiences where you've successfully managed customer expectations or resolved complaints. Highlight your problem-solving abilities and how you maintained a positive relationship with clients.
✨Demonstrate Your Organisational Skills
As an Internal Sales Administrator, being organised is key. Be ready to discuss how you manage multiple tasks, such as placing orders and liaising with contractors. You might even want to bring a simple example of a system or method you use to stay organised.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for project management, or how they handle stock control. This shows that you're thinking ahead and are genuinely interested in how you can contribute to the team.
