At a Glance
- Tasks: Support residents in maintaining their homes and manage tenancy processes efficiently.
- Company: Join a social enterprise dedicated to making a difference in housing services.
- Benefits: Weekly pay, free training, uniform, and exclusive discounts.
- Other info: Ongoing contract with potential for permanent position and career growth.
- Why this job: Make a real impact in people's lives while developing your skills in housing management.
- Qualifications: Experience in housing management and knowledge of welfare regulations required.
The predicted salary is between 30000 - 40000 £ per year.
Apricus Resourcing are working with a social enterprise provider who are looking for a Tenancy Sustainment Officer for an ongoing contract role based within one of their services in Stoke. The role is based within a tenancy team that aims to support the group's wider housing services. Your role will include working towards corporate aims and targets. You will also be working to co-ordinate tenancy management and rent collection, ensuring all income is received.
Key Duties include:
- Effectively work for the efficient turnaround of void properties to ensure quick re-let: with pre-let and post let checks, ensuring repairs and replacements are completed quickly.
- You will ensure supported accommodation is available for use in line with local Key performance Indicators.
- Oversee and carry out where necessary the basic cleaning and room turnaround tasks.
- Support and empower residents to maintain cleanliness of communal and personal space in accordance with their tenancy / licence agreement.
- Ensure the properties are let to high standards and maintained as such, monitoring properties for damage or abandonment or misuse.
- Ensure the process for Gas Safety checks is strictly adhered to and residents are aware of their obligations.
- Ensure that accommodation furnishings and Welcome Packs are available for new lets.
- Order replacement furniture. Maintain inventory and agree the condition of accommodation at the point of re-let with the new tenant and again when the tenant is leaving.
The manager is looking to hire an experienced candidate for the role. You will need specialist knowledge of the groups you’re working with.
Other key experience includes:
- Knowledge and practice in housing and tenancy management in relation to statutory obligations.
- Track record in effective tenancy management, particularly voids and arrears management.
- Understanding of Housing Benefit regulations and welfare reform.
- Plans and prioritises effectively. Good time management and organisation.
- An ability to manage risk effectively.
In return the service are able to offer an ongoing contract working 37.5 hours per week. The role is initially based for the next 6-weeks with a view to extend. There is a high chance the role will be extended or turned permanent in the future.
Benefits of working via Apricus Resourcing include:
- Weekly Payroll
- Free Compliance including mandatory training & DBS
- Dedicated Consultant
- Free Uniform
- High Street Discounts
If you are interested and meet the criteria please hit apply now or contact the office directly as one of the team would be delighted to run through the finer details.
Tenancy Sustainment Officer employer: Premier Christian Communications Ltd
Apricus Resourcing is an exceptional employer, offering a supportive work environment for Tenancy Sustainment Officers in Stoke-on-Trent. With a focus on employee growth and development, the company provides ongoing contracts, comprehensive training, and a dedicated consultant to assist you throughout your journey. Enjoy benefits such as weekly payroll, free compliance training, and high street discounts, all while making a meaningful impact in the community.
Contact Details:
Premier Christian Communications Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their mission. Be ready to discuss how your experience aligns with their goals, especially around tenancy management and supporting residents.
✨Tip Number 3
Showcase your skills! Bring examples of your past work in tenancy management, particularly around voids and arrears. Use real-life scenarios to demonstrate how you've effectively managed risks and supported residents.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals to join our team!
We think you need these skills to ace Tenancy Sustainment Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Tenancy Sustainment Officer role. Highlight your experience in housing and tenancy management, especially any work with voids and arrears. We want to see how your skills match what we're looking for!
Showcase Relevant Experience:In your application, don’t just list your previous jobs. Instead, showcase specific examples of how you've effectively managed tenancies or supported residents. We love seeing real-life applications of your skills!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Christian Communications Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of housing and tenancy management. Understand the statutory obligations and be ready to discuss how you've effectively managed voids and arrears in the past. This will show that you're not just familiar with the role, but that you can hit the ground running.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your track record in effective tenancy management. Whether it's about turning around void properties or managing risk, having concrete examples will help you stand out as a candidate who knows what they're doing.
✨Be Organised
Time management is key in this role, so demonstrate your organisational skills during the interview. You might want to share how you prioritise tasks or manage multiple responsibilities. This will reassure them that you can handle the demands of the job.
✨Engage with the Team's Goals
Familiarise yourself with the corporate aims and targets of the organisation. During the interview, express how your personal goals align with theirs. This shows that you're not just looking for a job, but that you're genuinely interested in contributing to their mission.
