At a Glance
- Tasks: Manage anti-social behaviour cases and support tenants in a community-focused role.
- Company: Join a dedicated Housing Association making a difference in North Wales.
- Benefits: Competitive salary, potential for contract extension, and a supportive work environment.
- Other info: Opportunity to build relationships and enhance your career in a dynamic setting.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 36000 - 40000 £ per year.
Job Type: Temporary (Initially 1 month with potential extension)
Location: North Wales
Salary: £35,000 salary equivalent
Hours: Full Time
BRC are working closely with a Housing Association in North Wales who are looking for an experienced ASB Officer to join their team on an initial 1-month temporary contract. This is a patch-based role, with approximately 3-4 days per week spent out in the community managing a designated housing patch. The successful candidate will play a key role in delivering a high-quality housing management service, with a strong focus on anti-social behaviour while also supporting wider tenancy management functions.
Duties:
- Manage and investigate anti-social behaviour cases from initial report through to resolution.
- Carry out regular estate inspections and identify any issues requiring action.
- Manage rent accounts and support tenants with sustaining their tenancies.
- Conduct tenancy sign-ups and oversee the lettings process.
- Build positive relationships with residents, partners and external agencies.
- Ensure compliance with housing policies, procedures and relevant legislation.
- Maintain accurate case notes and housing records using Microsoft Dynamics.
- Respond to customer enquiries and provide excellent customer service across all aspects of housing management.
Requirements:
- Previous experience working within a Housing Officer or ASB Officer role.
- Strong knowledge of housing management, including ASB, rents, lettings and estate management.
- Experience using Microsoft Dynamics housing management system.
- Excellent communication and conflict resolution skills.
- Ability to manage a varied caseload and work independently across a housing patch.
- Full UK Driving Licence and access to a vehicle is desirable.
REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply.
For more information, please contact Meg Smith.
ASB Officer in Shotton employer: Premier Christian Communications Ltd
Premier Christian Communications Ltd is an exceptional employer, offering a unique opportunity to make a meaningful impact within the charity sector. With a strong commitment to employee engagement and a values-led culture, we provide a supportive environment that fosters professional growth and development. Our hybrid working model and competitive salary reflect our dedication to enhancing the employee experience, making us an ideal choice for those looking to contribute positively to society.
Contact Details:
Premier Christian Communications Ltd Recruitment Team
