At a Glance
- Tasks: Match pets with loving homes and support their new owners throughout the adoption process.
- Company: Join Blue Cross, a leading charity dedicated to animal welfare.
- Benefits: Enjoy generous holiday, wellbeing support, and professional development opportunities.
- Other info: Work in a supportive environment with great career growth potential.
- Why this job: Make a real difference in the lives of pets and their new families every day.
- Qualifications: Experience in customer service and knowledge of pet welfare is essential.
The predicted salary is between 26793 - 26793 £ per year.
Contract: Permanent, 37.5 hours per week
Salary: £24,976 - £26,793 per annum
Location: Kimpton, Hertfordshire, SG4 8EU
Closing date: Sunday 19th July 2026
Interview date: 27th - 31st July 2026
We are recruiting an Adoptions Coordinator for our Rehoming & Fostering team at our Rehoming centre in Hertfordshire. This is an important and critical role at Blue Cross, ensuring pets in our care are suitably matched with their new owners and rehomed as quickly as possible, so that they spend as little time with us, and we can help more pets.
More about the role
As an Adoptions Coordinator, you will ensure the adoption process is thorough, efficient and follows internal guidelines, moving assessed pets to new homes as quickly as possible. Working closely with Pet Welfare Assistants at the Centre and other Adoptions and Admissions Coordinators across the Rehoming and Fostering network, you will be making key decisions proactively managing our pool of homes, matching each pet with the perfect adopter, and providing post adoption support when required. This is a permanent role, consisting of 37.5 hours per week and working 1 in 3 weekends and when working a weekend the Thursday and the following Monday will be rest days. If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you.
About you
You will be an excellent communicator and have experience of working in a client facing role in a similar, animal related environment. You will have good knowledge of pet welfare as this is required to ensure the adoption process is successful. In addition, you will be able to quickly assimilate information, be competent at accurately recording information while also conducting conversations with clients and stakeholders. With a client focused approach, you will be able to make decisions when under pressure and possibly, at times, without input from others. You will have a problem-solving mindset which allows you to pragmatically look for solutions to issues. In addition, you need to prioritise, especially when it comes to making decisions on the adoption of pets. You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support clients and colleagues.
Knowledge, skills, and experience
- Demonstrable understanding and experience of matching considerations for pets and homes.
- Experience working or volunteering in a pet welfare role.
- Working knowledge of cat, dog, and small animal behaviour.
- Significant experience in delivering high level customer service in a fast paced and often emotional environment.
- Good questioning skills with the ability to gather information and distil the important points.
- Experience of building relationships and rapport with customers.
- High standard of verbal and written communication.
- Good literacy and numerical skills.
- Proven decision-making ability.
- Strong administration skills, including the use of computerised systems.
- Current full driving licence.
It would be great (but not essential) if you also had
- Experience working with volunteers.
- Client relationship management experience.
- An understanding of safeguarding issues.
How to apply
Click the apply button below and complete the online application process before the closing date on Sunday 19th July 2026. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
Adoption Coordinator in Kimpton employer: Premier Christian Communications Ltd
Premier Christian Communications Ltd is an exceptional employer, offering a unique opportunity to make a meaningful impact within the charity sector. With a strong commitment to employee engagement and a values-led culture, we provide a supportive environment that fosters professional growth and development. Our hybrid working model and competitive salary reflect our dedication to enhancing the employee experience, making us an ideal choice for those looking to contribute positively to society.
Contact Details:
Premier Christian Communications Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Adoption Coordinator in Kimpton
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Premier Christian Communications Ltd.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Premier Christian Communications Ltd.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Premier Christian Communications Ltd.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Premier Christian Communications Ltd. Apply directly through us to stand out!
We think you need these skills to ace Adoption Coordinator in Kimpton
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Premier Christian Communications Ltd. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Adoption Coordinator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Premier Christian Communications Ltd
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Premier Christian Communications Ltd. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
