At a Glance
- Tasks: Lead operations and shape high-quality services for those affected by domestic abuse.
- Company: Join Leeway, a leading charity dedicated to supporting individuals facing domestic violence.
- Benefits: Enjoy a competitive salary, generous holiday, and a solid pension contribution.
- Other info: Flexible hybrid working and a supportive team environment await you.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Proven experience in operational leadership and a passion for service quality.
The predicted salary is between 58000 - 58000 £ per year.
Leeway Domestic Violence and Abuse Services is looking for a Head of Operations to join their team on a part-time (30 hours per week), permanent basis, based in Ipswich, Suffolk with hybrid working available.
Fantastic company benefits include:
- Competitive Salary: £58,000 FTE (pro rata for 30 hours per week)
- Holiday: 25 days annual leave plus bank holidays (pro rata)
- Pension: 6% employer pension contribution
About the role:
This is an exciting opportunity to join Leeway's Senior Management Team as their Head of Operations and play an important role in shaping and delivering high-quality services that support individuals affected by domestic abuse. Working closely with the Chief Executive, you will provide strategic leadership, operational direction, and governance support, ensuring services are delivered effectively, safely, and in line with organisational objectives.
Your key duties will include:
- Lead the operational delivery of Leeway's services, ensuring they meet contractual requirements, quality standards, and organisational objectives.
- Work closely with the Chief Executive to drive the operational elements of the strategic plan and deputise in their absence when required.
- Provide leadership, management, and support to Service Managers, ensuring effective performance, development, and accountability across all services.
- Lead on quality assurance, service monitoring, performance reporting, and the analysis of service data to demonstrate impact and outcomes.
- Ensure compliance with safeguarding, health and safety, confidentiality, data protection, and all relevant policies and procedures.
- Oversee the effective use of staffing, financial, and operational resources, including staff training and development programmes.
- Support organisational growth and sustainability through fundraising, tender opportunities, service development, stakeholder engagement, and Board reporting.
About you:
As Head of Operations, you will be an experienced operational leader with a strong track record of managing services, leading teams, and driving organisational performance. You will be confident working at a strategic level while maintaining a clear focus on service quality, compliance, and continuous improvement.
You will possess excellent leadership, communication, and stakeholder management skills, alongside the ability to analyse performance data, manage risk, and deliver positive outcomes. Experience of leading operational services within the charity, public, health, social care, or community sector would be highly advantageous.
Passionate about making a difference, you will be committed to ensuring service users remain at the heart of service delivery and development, while supporting a culture of inclusion, collaboration, and excellence.
About Leeway Domestic Violence and Abuse Services:
Leeway is a leading provider of support services for adults, children, and young people experiencing domestic abuse across Norfolk and Suffolk. Through specialist services, advocacy, and support, Leeway works to ensure that individuals can live safer lives free from abuse while having their voices heard and their needs met.
If you have the relevant skills and experience for this Head of Operations role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.
Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made.
Head of Operations in Ipswich employer: Premier Christian Communications Ltd
Premier Christian Communications Ltd is an exceptional employer, offering a unique opportunity to make a meaningful impact within the charity sector. With a strong commitment to employee engagement and a values-led culture, we provide a supportive environment that fosters professional growth and development. Our hybrid working model and competitive salary reflect our dedication to enhancing the employee experience, making us an ideal choice for those looking to contribute positively to society.
Contact Details:
Premier Christian Communications Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in Ipswich
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at Premier Christian Communications Ltd. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like Premier Christian Communications Ltd directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on Premier Christian Communications Ltd’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Head of Operations in Ipswich
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Head of Operations at Premier Christian Communications Ltd, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Head of Operations, customise your documents to fit the vibe of Premier Christian Communications Ltd. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at Premier Christian Communications Ltd
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of Premier Christian Communications Ltd. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with Premier Christian Communications Ltd's needs. They’ll want to know that you can commit without compromising your passion for the work!
