At a Glance
- Tasks: Support individuals in finding safe housing and navigating their journey away from homelessness.
- Company: Join London’s leading homelessness charity making a real difference every day.
- Benefits: Competitive salary, flexible hours, generous leave, and comprehensive training.
- Other info: Dynamic role with opportunities for personal growth and impactful community work.
- Why this job: Be part of a compassionate team dedicated to transforming lives and building a better London.
- Qualifications: Experience in supported housing or relevant qualifications with knowledge of housing legislation.
The predicted salary is between 29028 - 29028 £ per year.
Single Homeless Project has a new opportunity for a Housing Advice Worker to join and work in our team based in Brent, London. You will join us on a full-time, fixed term contract until the end of February 2027. In return, you will receive a starting salary of £29,028.99 per annum.
We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve.
About the Housing Advice Worker role:
For someone trying to move forward after contact with the criminal justice system, safe housing can be the turning point that changes everything. As a Housing Advice Worker, you’ll be part of Single Homeless Project (SHP’s) Pan London Housing Advice and Interventions Service, delivered in partnership with St Mungo’s and the Ministry of Justice, helping people on probation find clearer, safer routes away from homelessness and housing crisis.
Based in Brent, with work connecting into designated London boroughs, you’ll work closely with Probation Services to support clients to sustain their current accommodation or secure new housing where needed. Day to day, you’ll hold a caseload, complete strengths-based assessments, explore housing, financial, employment and wider support needs, and build practical plans that turn pressure and uncertainty into clear next steps. You’ll also identify risks and safeguarding concerns, keep accurate case records, liaise with housing providers and specialist agencies, and work alongside partners such as probation and police to help people access accommodation and opportunities that are safe, realistic and sustainable.
This is a Monday to Friday role in a friendly, supportive and high-performing team that is serious about the difference good housing advice can make. At SHP, you’ll be supported to grow your knowledge of housing, homelessness and criminal justice practice, build confidence in multi-agency working, and develop your career in a values-led organisation where your work has real purpose every day.
Skills and experience we're looking for in our Housing Advice Worker:
- You understand that housing advice can be life-changing, and bring either experience in supported housing, floating support or a relevant qualification, alongside a working knowledge of housing legislation.
- You can hold your nerve when situations are complicated, emotionally charged or fast-moving, keeping people’s safety, choices and next steps at the centre.
- You know how to get things moving through strong partnership work, building the kind of relationships with agencies, services and professionals that open doors for clients.
- You care about delivering a service that feels human, purposeful and high-quality, where people are informed, respected and supported to take more control of their future.
- You’re organised, self-motivated and ready to manage a varied caseload, balancing competing priorities without losing sight of the person behind each case.
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Closing date: Sunday 14th June at midnight. Interview date: Tuesday 23rd June online via Microsoft Teams. Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check and probation vetting to be processed (by SHP) for the successful applicant. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.
Housing Advice Worker employer: Premier Christian Communications Ltd
Single Homeless Project is an exceptional employer dedicated to making a meaningful impact in the lives of Londoners facing homelessness. With a strong focus on employee growth, we offer comprehensive training and a supportive work culture that values empathy and collaboration. Our flexible working hours, generous leave policy, and commitment to diversity create an inclusive environment where every team member can thrive and contribute to our mission of building a better future for those we serve.
Contact Details:
Premier Christian Communications Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Advice Worker
✨Tip Number 1
Network like a pro! Reach out to people in the housing and homelessness sector, especially those connected to Single Homeless Project. Attend events or workshops where you can meet potential colleagues and learn more about the field.
✨Tip Number 2
Prepare for your interview by researching common questions for Housing Advice Workers. Think about your experiences and how they relate to the role. We want to hear your stories and how you've made a difference!
✨Tip Number 3
Show your passion for helping others! During interviews, share specific examples of how you've supported individuals in challenging situations. This will demonstrate your commitment to making a real impact in people's lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Single Homeless Project and making a difference in London.
We think you need these skills to ace Housing Advice Worker
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Housing Advice Worker role. Highlight any relevant experience in supported housing or knowledge of housing legislation to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping people find safe housing and how your background aligns with our mission at Single Homeless Project.
Showcase Your Soft Skills:We value empathy and strong communication skills. In your application, share examples of how you've built relationships or navigated challenging situations to support others. This will help us see your human side!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this amazing opportunity to make a difference in London.
How to prepare for a job interview at Premier Christian Communications Ltd
✨Know Your Stuff
Make sure you brush up on housing legislation and the specific challenges faced by those in contact with the criminal justice system. Understanding these topics will not only show your expertise but also demonstrate your commitment to helping clients navigate their housing needs.
✨Show Empathy
During the interview, be prepared to discuss how you would approach emotionally charged situations. Share examples from your past experiences where you've successfully supported individuals in crisis, highlighting your ability to keep their safety and choices at the forefront.
✨Build Connections
Talk about your experience in partnership working. The role requires strong relationships with agencies and services, so share specific instances where you've collaborated effectively to open doors for clients. This will showcase your ability to network and advocate for those you support.
✨Stay Organised
Demonstrate your organisational skills by discussing how you manage a varied caseload. Provide examples of how you've balanced competing priorities while ensuring that each client feels valued and supported. This will highlight your self-motivation and dedication to delivering high-quality service.
