At a Glance
- Tasks: Be the friendly face of our Wandsworth service, ensuring a safe and welcoming environment.
- Company: Join London's leading homelessness charity making a real difference every day.
- Benefits: Competitive salary, flexible hours, generous leave, and comprehensive training.
- Other info: Great starting point for a career in social services with growth opportunities.
- Why this job: Make an impact by supporting those experiencing homelessness and building a better future.
- Qualifications: Friendly, organised, and ready to learn in a dynamic frontline role.
The predicted salary is between 28860 - 28860 € per year.
Single Homeless Project has an opportunity for a Day Concierge to join and work in our team in Wandsworth. You will join us on a part-time, permanent basis and in return, you will receive a competitive salary fixed at £28,860 per annum (pro rata).
We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures.
About the Day Concierge role:
Join our Wandsworth accommodation service as a Day Concierge and be right at the centre of the day-to-day running of the building. This is hands-on, front-of-house work where you’ll be the first face people see and the steady presence that keeps things running smoothly. From managing access and responding to day-to-day issues, to working with colleagues, contractors and partner agencies, you’ll play a key role in creating a safe, calm and well-run environment where people can begin to settle and move forward.
You’ll be working alongside people experiencing homelessness and multiple disadvantage, building professional, respectful relationships while maintaining clear boundaries. It’s a role that blends practical problem-solving with people skills; no two days are the same, and your ability to stay organised, observant and approachable will make a real difference to how the service feels and functions.
At Single Homeless Project (SHP), this role is a strong starting point if you’re looking to build a career in the sector. You’ll gain exposure to frontline services, develop confidence in managing a busy environment and be supported to grow your skills and progress in a way that works for you.
The working rota for this role is 25 hours per week 8am - 4:45pm Wednesday, Thursday and Friday.
About you:
- You’re friendly and approachable, confident speaking to a range of people and making them feel welcome.
- You’ve got a natural sense of responsibility and can stay calm and professional in a busy environment.
- You’re willing to learn, open to feedback and ready to build your skills in a frontline service.
- You’re organised and practical, able to manage day-to-day tasks and respond to issues as they come up.
- You take pride in your work and are happy to help keep the service safe, tidy and running smoothly.
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period.
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services.
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays).
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary.
- Staff Health Cash Plan and discounts scheme.
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work.
Important information:
Closing date: Sunday 24th May at midnight. Interview date: Tuesday 2nd and Wednesday 3rd June online via Microsoft Teams.
Don’t miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply’ now to become our Day Concierge - we'd like to hear from you!
Day Concierge employer: Premier Christian Communications Ltd
Single Homeless Project is an exceptional employer, dedicated to making a meaningful impact in the lives of Londoners facing homelessness. With a strong focus on employee growth, our inclusive work culture fosters collaboration and support, allowing you to develop your skills while contributing to a vital cause. Enjoy a competitive salary, generous leave, and a comprehensive training programme, all within a compassionate team that values empathy and social justice.
Contact Detail:
Premier Christian Communications Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Day Concierge
✨Tip Number 1
Get to know the organisation! Research Single Homeless Project and understand their mission. When you show up for your interview, drop in some knowledge about their work and values. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your people skills! As a Day Concierge, you'll be interacting with a variety of individuals. Role-play common scenarios with friends or family to boost your confidence and get comfortable with handling different situations.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. A smart-casual outfit can help you feel confident and ready to tackle any questions that come your way.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Day Concierge
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about helping others.
Tailor Your CV:Make sure your CV is tailored to the Day Concierge role. Highlight any relevant experience you have in customer service or working with vulnerable people, as this will show us you understand the importance of the role.
Show Your Commitment:In your cover letter, express why you’re drawn to working with Single Homeless Project. We love candidates who are genuinely interested in making a difference, so share your motivation for wanting to join our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Christian Communications Ltd
✨Know the Mission
Before your interview, take some time to understand the core mission of Single Homeless Project. Familiarise yourself with their work in preventing homelessness and supporting individuals. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your People Skills
As a Day Concierge, you'll be interacting with a diverse range of people. Prepare examples from your past experiences where you've successfully built relationships or resolved conflicts. Highlight your ability to stay calm and professional in busy environments, as this is crucial for the role.
✨Demonstrate Problem-Solving Abilities
Think of specific situations where you've had to solve problems on the spot. Whether it was managing access or addressing day-to-day issues, be ready to discuss how you approached these challenges. This will illustrate your practical skills and readiness for the hands-on nature of the job.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they measure success in the Day Concierge role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
