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- Tasks: Engage with supporters through friendly phone conversations and build lasting relationships.
- Company: Join Premier, Europe’s largest Christian Media organisation with a supportive culture.
- Benefits: Enjoy a competitive salary, flexible working, and 25 days annual leave plus bank holidays.
- Other info: Dynamic team culture with opportunities for professional growth.
- Why this job: Make a real impact while working in a mission-driven environment that values your contributions.
- Qualifications: Good conversational skills and a passion for building relationships.
The predicted salary is between 24906 - 24906 £ per year.
Salary: £24,906 per annum
Location: Crowborough
Office Hours of work: Full-time (35 hours per week): Monday 11am – 7pm, Tuesday & Thursday 12pm – 8pm, Wednesday & Friday 10am – 6pm, Saturdays (2 per month) 11 am – 5:30 pm. Time off in lieu will be given for each Saturday worked.
Reporting to: Support Services Team Leader
Do you enjoy talking to people? Do you have good conversational skills and the ability to put people at ease? Premier, Europe’s largest Christian Media organisation, is seeking 2 new outbound callers to join our small friendly telephone fundraising team. You’ll be speaking directly with Premier’s supporters, so it’s important you’re able to build relationships with them and communicate a genuine passion for our mission and be confident in asking for their financial support for our work.
Role Overview
- Outbound and Inbound Supporter Engagement: Engage with Premier supporters and potential subscribers through proactive and responsive phone conversations, fostering positive relationships and advancing their giving journey.
- Data and Compliance Management: Ensure the integrity, security, and accuracy of supporter and financial information in line with data protection standards.
- Professionalism, Performance, and Teamwork: Demonstrate professionalism, uphold Premier’s values, and contribute to personal and team success.
We are looking for someone to start as soon as possible. The post-holder will work in a Christian environment. Therefore, it will be necessary for the post-holder to have respect for the Christian faith, and its values and be in sympathy with our organisational aims.
Ready to make a lasting Impact? Apply now!
Information for candidates
Why Join Premier? Premier offers a great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually!
- Competitive salary and benefits package:
- Flexible working arrangements based on the requirements of the role
- 25 days’ annual leave plus UK bank holidays
- Additional leave on your birthday
- Contributory pension scheme
- Life Assurance scheme
- Employee Assistance with online GP scheme
- Eye care scheme
- Enhanced Family leave and Pay
In addition we offer:
- Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people.
- Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration.
- Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.
Application Process
All applications need to be completed online using our recruitment system (linked from our adverts). You will be asked to answer a number of questions before submitting your application – please ensure you provide information on how your skills and experience meet the requirements for this role. If you have any questions or want to find out more about Premier’s recruitment process, please contact our team on recruitment@premier.org.uk
Outbound Calling Representative in Crowborough employer: Premier Christian Communications Ltd
Contact Detail:
Premier Christian Communications Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Calling Representative in Crowborough
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching Premier and its mission. This will help you connect with the team and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident when discussing your conversational skills and how you can engage with supporters.
✨Tip Number 3
Show your passion! When speaking with the interviewer, let your enthusiasm for the role shine through. Share personal stories or experiences that highlight your ability to build relationships and communicate effectively.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your excitement about the opportunity!
We think you need these skills to ace Outbound Calling Representative in Crowborough
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for connecting with people.
Tailor Your Answers: Make sure to align your skills and experiences with what we’re looking for in the Outbound Calling Representative role. Highlight any previous experience in fundraising or customer engagement to really stand out!
Show Your Enthusiasm: We love candidates who are genuinely excited about our mission. Make sure to express your enthusiasm for Premier’s work and how you can contribute to our goals in your application.
Check Your Details: Before hitting that submit button, double-check your application for any typos or errors. A polished application shows professionalism and attention to detail, which is super important for this role!
How to prepare for a job interview at Premier Christian Communications Ltd
✨Know the Mission
Before your interview, take some time to understand Premier's mission and values. This will help you connect with the team and show that you're genuinely passionate about their work. Be ready to discuss how your personal values align with theirs.
✨Practice Your Conversational Skills
Since this role involves engaging with supporters over the phone, practice your conversational skills. Role-play with a friend or family member to get comfortable with asking for support and building rapport. Remember, it’s all about making the other person feel at ease!
✨Prepare for Data Management Questions
Expect questions about data integrity and compliance, as these are crucial in this role. Brush up on data protection standards and think of examples from your past experiences where you ensured accuracy and security in handling information.
✨Show Team Spirit
Premier values teamwork, so be prepared to discuss how you've contributed to team success in previous roles. Share specific examples of how you’ve collaborated with others to achieve goals, and express your enthusiasm for being part of a supportive team environment.