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- Tasks: Support the Financial Money Management team with clerical tasks and customer service.
- Company: Join a leading not-for-profit organisation dedicated to independent living for people with disabilities.
- Benefits: Enjoy perks like 23 days annual leave, free parking, and an employee assistance programme.
- Why this job: Make a difference while gaining valuable experience in a supportive team environment.
- Qualifications: GCSE Grade '4' or equivalent in English and Maths; customer service experience preferred.
- Other info: Office-based role in Coventry; guaranteed interview for disabled candidates meeting the criteria.
The predicted salary is between 19400 - 26000 £ per year.
We are currently looking for someone to provide administrative support to our Financial Money Management team based in our Coventry office. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.Location: Coventry, CV3 3GU (Office based role)Salary: £23,492 per annumHours: 37 hours per weekWorking days & times: Monday to Friday, 8:30am to 5:00pmClosing date: Friday, 8th August 2025Interview date: 27th and 28th August 2025. Interviews will take place face to face. Further details will be discussed with applicants who are shortlisted, you will be contacted by email (please check your junk/spam folders for our e-mails).The Role – Your main duties will include:* Providing a professional customer service experience to all callers on behalf of the Financial Money Management team* Providing clerical support to all staff including production of letters and other paperwork, producing invoices and minuting meetings.* Managing an internal database, including the uploading of new referrals and other relevant documentation on behalf of the Financial Money Management team.* Producing accurate statistics and reports.* Receiving and recording all incoming/outgoing mail.* Monitoring and replenishing office stationery stocks.Skills, Experience and Qualifications: We are looking for someone with the following attributes:* Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)* Ability to input and maintain accurate data records* Ability to manage workload effectively* Ability to work as part of a team and on own initiative* Ability to work flexibly and to deadlines* Ability to produce business correspondence to a high standard* Experience in a customer service environment* Experience of minute taking* Minimum GCSE Grade \’4\’ or equivalent in English and MathsPerks: Employee assistance programme / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave plus Bank Holidays initially (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months’ service) / Free Car Parking Facilities / and more.We are a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification
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Clerical Officer employer: Premier Christian Communications Ltd
Contact Detail:
Premier Christian Communications Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, particularly Microsoft Office packages. Being able to demonstrate your proficiency in Word, Excel, and Outlook during the interview will give you a significant edge.
✨Tip Number 2
Prepare for the customer service aspect of the role by thinking of examples from your past experiences where you provided excellent service. Be ready to discuss how you handled challenging situations or difficult customers.
✨Tip Number 3
Since minute-taking is a key responsibility, practice summarising meetings or discussions you've had in the past. This will help you feel more confident when asked about your approach to this task during the interview.
✨Tip Number 4
Research our organisation and its mission to provide independent living services. Understanding our values and how they align with your own will allow you to articulate why you're a great fit for the team during your interview.
We think you need these skills to ace Clerical Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Emphasise your customer service experience, clerical support skills, and proficiency in Microsoft Office packages.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the role of Clerical Officer. Mention your ability to manage workloads, produce business correspondence, and work both independently and as part of a team.
Showcase Relevant Skills: In your application, clearly demonstrate your ability to maintain accurate data records and your experience with minute taking. Use specific examples from previous roles to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Premier Christian Communications Ltd
✨Showcase Your Customer Service Skills
Since the role involves providing a professional customer service experience, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've handled difficult situations or provided exceptional service.
✨Demonstrate Your Administrative Abilities
Highlight your proficiency with Microsoft Office packages, especially Word and Excel. Be ready to discuss how you manage clerical tasks, such as producing letters, invoices, and minute-taking, as these are key responsibilities of the role.
✨Emphasise Your Attention to Detail
Accuracy is crucial for this position, especially when managing data records and producing reports. Prepare to give examples of how you've ensured accuracy in your previous roles, and mention any systems or processes you use to maintain high standards.
✨Prepare Questions About the Role
Interviews are a two-way street, so think of insightful questions to ask about the Financial Money Management team and the organisation. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
