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- Tasks: Create impactful dashboards and analytics to drive decision-making in social housing.
- Company: Join Black Country Housing Group, a leader in affordable housing and community support.
- Benefits: Enjoy flexible pension, enhanced leave, and wellbeing events.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real difference in people's lives through data-driven insights.
- Qualifications: Strong Power BI skills and experience in data analysis required.
The predicted salary is between 55000 - 60000 ÂŁ per year.
Michael Page are proud to partner with the Black Country Housing group to support in the next phase of enhancing IT, Digital and Data Analytic capabilities. As part of this evolution, BCHG is seeking to appoint a Business Intelligence & Insights Specialist to deliver insightful reporting, analytics and benchmarking that enable informed decisionâmaking and continuous improvement across the organisation.
BCHG are a social business delivering quality homes and care. They have over 2,200 homes across the Black Country and Birmingham and one purpose-built Residential Care Home. More than a registered provider of social housing, they support local communities by offering free services that help individuals with self-achievement and aspiration through their career development, training and employment services.
Their Vision is to be the leading provider of affordable, high-quality homes and outstanding care across the Black Country. Founded in 1974, they have grown significantly both in terms of the number of homes rented and the breadth of other housing-related services now offered. They help thousands of customers every year making a real difference to their lives.
Key Responsibilities
- Dashboarding, Reporting & Automation
- Design, build and maintain BCHG's suite of dashboards, performance packs and automated reporting products using Power BI and aligned tools.
- Develop high quality KPI dashboards for Board, Executive, SLT and service teams.
- Ensure reporting is consistent, governed and aligned with BCHG's KPI Catalogue.
- Work with the Data Governance Manager to apply standards, definitions and quality controls to reporting and dashboards.
- Monitor reporting SLAs, refresh schedules and usage analytics to optimise adoption.
- Extract, gather, manipulate and interrogate data from multiple sources and present it in a clear, usable format to inform decisionâmaking across the organisation.
- Analyse trends, patterns and performance drivers across multiple data sets, including but not limited to arrears, repairs, voids, complaints, satisfaction, compliance, assets, HR and financial indicators.
- Build analytical models to explore relationships, hotspots and opportunities for improvement.
- Develop scenario-planning tools (e.g., void turnaround, EPC uplift, service demand forecasting).
- Prepare, cleanse and structure data from multiple sources to create reliable, reusable analytical datasets.
- Produce benchmarking dashboards reports comparing BCHG to peer providers and national datasets.
- Identify performance variations and develop insightâled recommendations.
- Work with the Data Governance Manager to advise SLT and Heads of Service on improvement opportunities.
- Configure thresholds, alerts and dataâdriven notifications within dashboards.
- Conduct deepâdive analysis on emerging issues, service risks or strategic questions.
- Support the creation of predictive, scenarioâbased and AIâenabled analytical outputs as the organisation's data maturity develops.
- Produce financial and nonâfinancial benefit analysis for strategic or operational programmes.
- Support the development of BCHG's ESG reporting, including environmental, social and governance metrics.
- Work collaboratively with service areas to understand analytical needs.
- Present findings in workshops, meetings and training settings.
- Build organisational confidence in reading and interpreting data.
- Operate with a high degree of professional judgement, influencing how data and insight is used across the organisation.
Profile Skills & Experience
- Essential
- Strong Power BI skills including data modelling, DAX and visual design.
- Advanced Excel capability (modelling, Power Query).
- Experience producing dashboards, insight reports and analytics.
- Ability to translate complex data into clear, actionable messages.
- Ability to communicate effectively with Board and Executive committee members and produce high quality reports for various internal departments and external / 3rd party bodies.
- Awareness of data protection, data ethics and assurance considerations when handling sensitive operational and customer data.
- Strong stakeholder engagement and communication skills.
- Experience querying and shaping data using SQL or similar tools to support robust analytical models.
- Knowledge of housing or other regulatedâsector performance areas.
- Experience with forecasting, benchmarking or scenarioâplanning techniques.
Company Benefits:
- Flexible pension scheme with up to 7% employers' contribution.
- Enhanced sick, maternity and paternity pay.
- Subsidised wellbeing events.
- 28 days A/L + 1 extra day at Christmas.
- Purchase or sell up to one weeks leave per year.
Business Intelligence and Insights Specialist - Social Housing employer: Premier Christian Communications Ltd
Contact Detail:
Premier Christian Communications Ltd Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Business Intelligence and Insights Specialist - Social Housing
â¨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, especially those connected to Black Country Housing Group. Attend industry events or webinars and donât be shy about introducing yourself. You never know who might have the inside scoop on job openings!
â¨Tip Number 2
Show off your skills! If youâve got Power BI or advanced Excel skills, create a mini-project or dashboard that showcases your abilities. Share it on LinkedIn or during interviews to demonstrate your expertise and how you can add value to BCHG.
â¨Tip Number 3
Prepare for the interview by understanding BCHGâs mission and values. Think about how your experience aligns with their goals in social housing. Be ready to discuss how you can contribute to their vision of providing quality homes and care.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Business Intelligence and Insights Specialist - Social Housing
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Business Intelligence and Insights Specialist role. Highlight your Power BI skills, data modelling experience, and any relevant projects that showcase your ability to translate complex data into actionable insights.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about social housing and how your skills align with BCHG's mission. Don't forget to mention your experience in stakeholder engagement and how you can contribute to their vision.
Showcase Your Analytical Skills: In your application, be sure to include examples of how you've used data analytics to drive decision-making in previous roles. Whether it's through dashboards or reports, demonstrate your ability to provide insights that lead to improvements.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, we can ensure your application gets the attention it deserves and you can easily track your progress!
How to prepare for a job interview at Premier Christian Communications Ltd
â¨Know Your Power BI Inside Out
Make sure you brush up on your Power BI skills before the interview. Be ready to discuss your experience with data modelling, DAX, and visual design. Prepare examples of dashboards you've created and be ready to explain how they helped inform decision-making.
â¨Showcase Your Analytical Mindset
Be prepared to talk about how you've analysed trends and patterns in data before. Think of specific instances where your insights led to improvements or informed strategic decisions. This will demonstrate your ability to translate complex data into actionable messages.
â¨Engage with Stakeholders
Highlight your experience in collaborating with different teams. Discuss how you've gathered analytical needs from various stakeholders and how you presented your findings. This shows that you can communicate effectively and build confidence in data interpretation across the organisation.
â¨Understand the Bigger Picture
Familiarise yourself with the social housing sector and the specific challenges it faces. Being able to discuss how your role as a Business Intelligence and Insights Specialist can contribute to BCHG's mission will set you apart. Show that youâre not just about numbers, but also about making a real difference in the community.