At a Glance
- Tasks: Lead a team to support elderly people in their homes and ensure high-quality service delivery.
- Company: Reputable charity making a real difference in the Bolton area.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Why this job: Make a positive impact on the lives of elderly individuals while developing your leadership skills.
- Qualifications: Experience in team management and customer-focused services is essential.
- Other info: Join a dynamic team dedicated to community support and service improvement.
The predicted salary is between 28500 - 28500 £ per year.
Ribble Recruitment are supporting a reputable Charity in the Bolton area and we have an exciting opportunity to lead services that make a real difference to elderly people across the Bolton area.
As Team Leader, you will oversee two key services:
- Supporting people to remain independent in their own homes
- Providing practical support through local authority contracts
You will lead a small team, ensure high-quality, person-centred support, and help the services grow sustainably. This is a varied role combining people management, service coordination, and performance oversight.
Key Responsibilities
- Leading the Service
- Oversee day-to-day delivery of both services
- Ensure services run smoothly, safely, and meet customer needs
- Monitor performance and identify improvements
- Support the development and growth of the services
- Managing People
- Lead, support, and motivate staff and volunteers
- Manage recruitment, induction, and ongoing development
- Handle day-to-day staffing issues with support from senior managers
- Ensure the team feels supported, engaged, and valued
- Ensuring Quality & Customer Experience
- Maintain high standards of person-centred support
- Respond to feedback and resolve any concerns or complaints
- Support safeguarding and ensure appropriate action is taken
- Overseeing Performance & Contracts
- Monitor service activity and ensure targets are met
- Support delivery of contracted work
- Keep accurate records and contribute to regular reporting
- Working Collaboratively
- Work with colleagues across the organisation to promote services
- Build relationships with local partners and referrers
- Contribute to service development and new ideas
- Supporting Operations
- Ensure effective use of systems and accurate record keeping
- Help coordinate rotas, workload, and service delivery
- Provide cover within the team when needed
About You
We’re looking for someone who is organised, people-focused, and confident managing a busy service. You will have:
- Experience of supervising or managing a team
- Experience working in a customer-focused or care-related service
- Strong organisational skills and the ability to manage competing priorities
- Confidence using IT systems (e.g. Microsoft Office or similar)
- Good communication skills, both written and verbal
It would be great if you also have:
- Experience of working in a community, health, or social care setting
- Experience of managing a service or coordinating workloads
- Understanding of safeguarding and working with vulnerable people
- Awareness of equality and diversity issues affecting older people
Additional Requirements
A full driving licence and access to a vehicle for work purposes.
If this is a role that you would be interested in, please click 'apply' or send your cv to the email below.
Team Leader in Bolton employer: Premier Christian Communications Ltd
Contact Detail:
Premier Christian Communications Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Bolton
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Show them you’re not just another candidate; you genuinely care about making a difference in the community.
✨Tip Number 3
Practice your leadership skills in mock interviews. Get a mate to throw some tough questions your way, so you can showcase your experience in managing teams and delivering quality support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Team Leader in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Team Leader role. Highlight your experience in managing teams and delivering customer-focused services, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about supporting elderly people and how your background makes you a great fit for this position. Be genuine and let your personality shine through!
Showcase Your Leadership Skills: In your application, emphasise any previous experience you have in leading teams or managing services. We want to see how you’ve motivated others and ensured high-quality support in your past roles.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at Premier Christian Communications Ltd
✨Know the Charity Inside Out
Before your interview, take some time to research the charity's mission, values, and the specific services they provide. Understanding their approach to supporting elderly people will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated your team, handled challenges, and ensured high-quality service delivery. This will show that you're ready to take on the responsibilities of a Team Leader.
✨Emphasise Person-Centred Support
Since the role focuses on providing person-centred support, be ready to discuss how you would ensure that the needs of the elderly are met. Share any relevant experiences where you prioritised customer feedback and adapted services accordingly.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the charity's future plans, team dynamics, and how they measure success. This not only shows your enthusiasm but also helps you gauge if the organisation is the right fit for you.