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- Tasks: Support daily operations and lead a dynamic workshop team in a fast-paced environment.
- Company: Join a leading fast fit centre with a focus on customer service and teamwork.
- Benefits: Competitive salary, performance bonuses, and opportunities for career advancement.
- Why this job: Make a real impact by ensuring high standards and driving team success.
- Qualifications: Experience in automotive or retail, strong leadership, and communication skills.
- Other info: A vibrant workplace where your contributions are valued and growth is encouraged.
The Assistant Manager supports the Centre Manager in the day-to-day operation of a busy fast fit centre, ensuring high standards of customer service, safety and productivity. The role involves leading the workshop team, supporting sales activity and ensuring operational targets are met while maintaining a positive and professional working environment.
Key Responsibilities- Support the Centre Manager in overseeing daily operations, including workflow planning, stock control and staff rotas.
- Supervise technicians and fitters, ensuring work is completed efficiently, safely and to a high standard.
- Deliver excellent customer service by advising customers on tyres, brakes, servicing and related products.
- Assist with sales, quotations and invoicing, driving centre performance and meeting KPIs.
- Ensure compliance with health and safety regulations, company procedures and industry standards.
- Handle customer enquiries, feedback and complaints in a professional and timely manner.
- Support training and development of staff, including apprentices and new starters.
- Step into the Centre Manager role when required, ensuring continuity of operations.
- Previous experience in a fast fit, automotive or retail workshop environment.
- Strong leadership and communication skills.
- Good understanding of tyres, brakes, servicing and fast fit operations.
- Ability to work under pressure in a fast-paced environment.
- Customer-focused approach with a commercial mindset.
- Basic IT and administrative skills.
- Reliable, organised and adaptable.
- Hands-on approach with a willingness to lead by example.
- Motivated, results-driven and supportive of team development.
Assistant Manager in Marlow employer: Premier Automotive
Contact Detail:
Premier Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Marlow
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive or retail sectors. You never know who might have a lead on an Assistant Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your hands-on experience! When discussing your background, highlight specific examples of how you've led teams or improved customer satisfaction in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your commitment to joining our team.
We think you need these skills to ace Assistant Manager in Marlow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in fast fit or automotive environments, and don’t forget to showcase your leadership and customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Assistant Manager role. Mention specific examples of how you've led teams or improved customer service in past positions.
Show Off Your Soft Skills: We love candidates who can communicate well and adapt to changing situations. Make sure to include examples of how you've demonstrated these soft skills in your previous jobs, especially in high-pressure environments.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Premier Automotive
✨Know Your Stuff
Make sure you brush up on your knowledge of tyres, brakes, and servicing. Being able to discuss these topics confidently will show that you understand the fast fit operations and can lead the team effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. This will demonstrate your strong leadership and communication skills, which are crucial for the Assistant Manager role.
✨Customer Service is Key
Think of specific instances where you've gone above and beyond for a customer. Highlighting your customer-focused approach will resonate well, as delivering excellent service is a big part of the job.
✨Be Ready for Pressure
Since this role involves working in a fast-paced environment, be prepared to discuss how you handle stress and pressure. Share strategies you use to stay organised and maintain productivity, especially during busy times.
