Centre Manager

Centre Manager

Coventry Full-Time 28000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations and motivate your team in a fast-paced automotive environment.
  • Company: Join a top Fast Fit Centre known for exceptional service in the automotive industry.
  • Benefits: Enjoy perks like a pension scheme, employee discounts, and performance bonuses.
  • Why this job: Be part of a dynamic team that values customer satisfaction and operational excellence.
  • Qualifications: 2+ years in the automotive industry with strong leadership and customer relations skills.
  • Other info: Hands-on experience in MOT testing or repairs is a plus!

The predicted salary is between 28000 - 32000 £ per year.

Location: Coventry Salary: £35,000 – £40,000 Basic Salary OTE £50,000 – £55,000 Premier Recruitment Solutions is proud to partner with a leading Fast Fit Centre in the automotive industry. Known for delivering exceptional service, this organisation is seeking a proactive and hands-on Centre Manager to lead their team and ensure operational excellence. The Role: As a Centre Manager, you will oversee the daily operations and leadership of your team, ensuring high performance across all areas, including customer service, operations, sales, and administration. This role is hands-on, requiring you to work alongside the team in service bays, providing guidance and motivation while maintaining seamless operations. Key Responsibilities: Lead and manage the centre\’s performance to achieve sales targets and operating budgets. Drive excellence in customer service and ensure satisfaction targets are met. Address and resolve customer complaints efficiently. Manage and motivate the team to build a strong local reputation for the brand. Oversee stock management and ordering processes. Contribute to the centre\’s growth through PR and marketing initiatives. Perform MOT testing, fast-fit repairs, or servicing when required, depending on business demands.What We\’re Looking For: At least 2 years of experience in the automotive industry. Proven ability to manage customer relations and lead a small team. Hands-on expertise in MOT testing, fast-fit repairs, or servicing is highly desirable. Strong organisational and leadership skills.Benefits: Company pension scheme Cycle-to-work scheme Employee discounts Life insurance On-site parking Referral programme Performance-based bonuses, including quarterly incentivesIf you\’re a motivated leader with a passion for the automotive industry, we\’d love to hear from you. Apply today and take the next step in your career! Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer and all applications will be assessed solely on merit. INDAUT

Centre Manager employer: Premier Automotive

As a Centre Manager at our leading Fast Fit Centre in Coventry, you will thrive in a dynamic work environment that prioritises operational excellence and exceptional customer service. We offer a competitive salary package, comprehensive benefits including a pension scheme and performance-based bonuses, and a supportive culture that encourages employee growth and development within the automotive industry. Join us to lead a passionate team and make a significant impact in a thriving local business.
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Contact Detail:

Premier Automotive Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Centre Manager

✨Tip Number 1

Familiarise yourself with the latest trends in the automotive industry. Being knowledgeable about current technologies and customer preferences will help you stand out during interviews and demonstrate your passion for the field.

✨Tip Number 2

Network with professionals in the automotive sector, especially those who have experience in management roles. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into what makes a successful Centre Manager.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed teams and improved customer satisfaction in previous roles. Highlighting your hands-on experience will show that you're ready to lead effectively from day one.

✨Tip Number 4

Research the company’s values and recent achievements. Tailoring your conversation to align with their mission and demonstrating how you can contribute to their success will make a strong impression during the interview process.

We think you need these skills to ace Centre Manager

Leadership Skills
Customer Service Excellence
Team Management
Sales Target Achievement
Conflict Resolution
Operational Management
Stock Management
Marketing Knowledge
MOT Testing Expertise
Fast-Fit Repairs Knowledge
Servicing Skills
Organisational Skills
Proactive Problem-Solving
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the automotive industry, particularly any leadership roles or hands-on experience with MOT testing and fast-fit repairs. Use specific examples to demonstrate your achievements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your leadership skills. Mention how your previous experiences align with the responsibilities of a Centre Manager and how you can contribute to the company's success.

Highlight Customer Service Skills: Since customer satisfaction is key in this role, emphasise your ability to manage customer relations and resolve complaints effectively. Provide examples of how you've improved customer service in past positions.

Showcase Team Management Experience: Detail your experience in managing and motivating teams. Discuss your approach to building a strong team culture and how you've successfully led teams to achieve performance targets in previous roles.

How to prepare for a job interview at Premier Automotive

✨Show Your Hands-On Experience

As a Centre Manager, you'll need to demonstrate your hands-on expertise in the automotive industry. Be prepared to discuss specific examples of your experience with MOT testing, fast-fit repairs, or servicing, as this will show your potential employer that you can lead by example.

✨Highlight Leadership Skills

This role requires strong leadership abilities. Share instances where you've successfully managed a team, motivated staff, or resolved conflicts. Emphasising your ability to drive performance and maintain high customer service standards will be crucial.

✨Prepare for Customer Service Scenarios

Customer satisfaction is key in this role. Think of examples where you've effectively handled customer complaints or improved service delivery. Being able to articulate your approach to maintaining a strong local reputation for the brand will impress your interviewers.

✨Discuss Operational Excellence

The role involves overseeing daily operations and achieving sales targets. Be ready to talk about how you've previously managed budgets, stock levels, and operational processes. Showing your understanding of these aspects will demonstrate your readiness for the position.

Centre Manager
Premier Automotive
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