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For Companies At a Glance
- Tasks: Lead a dynamic team in a fast-paced automotive centre, ensuring top-notch service and operations.
- Company: Join a leading Fast Fit Centre known for exceptional service and a supportive culture.
- Benefits: Enjoy competitive salary, bonuses, employee discounts, and a cycle-to-work scheme.
- Why this job: Make a real impact in the automotive industry while developing your leadership skills.
- Qualifications: 2+ years in the automotive industry with strong leadership and customer relations skills.
- Other info: Great career growth opportunities in a vibrant and hands-on environment.
The predicted salary is between 35000 - 40000 £ per year.
Location: Basingstoke
Salary: £35,000 – £40,000 Basic Salary
OTE: £50,000 – £55,000
The Role
As a Centre Manager, you will oversee the daily operations and leadership of your team, ensuring high performance across all areas, including customer service, operations, sales, and administration. This role is hands‑on, requiring you to work alongside the team in service bays, providing guidance and motivation while maintaining seamless operations.
Key Responsibilities
- Lead and manage the centre\’s performance to achieve sales targets and operating budgets.
- Drive excellence in customer service and ensure satisfaction targets are met.
- Address and resolve customer complaints efficiently.
- Manage and motivate the team to build a strong local reputation for the brand.
- Oversee stock management and ordering processes.
- Contribute to the centre\’s growth through PR and marketing initiatives.
- Perform MOT testing, fast‑fit repairs, or servicing when required, depending on business demands.
What We\’re Looking For
- At least 2 years of experience in the automotive industry.
- Proven ability to manage customer relations and lead a small team.
- Hands‑on expertise in MOT testing, fast‑fit repairs, or servicing is highly desirable.
- Strong organisational and leadership skills.
Benefits
- Company pension scheme
- Cycle‑to‑work scheme
- Employee discounts
- Life insurance
- On‑site parking
- Referral programme
- Performance‑based bonuses, including quarterly incentives
If you\’re a motivated leader with a passion for the automotive industry, we\’d love to hear from you. Apply today and take the next step in your career!
Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer and all applications will be assessed solely on merit.
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Centre Manager employer: Premier Automotive
Contact Detail:
Premier Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Centre Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Showcase your hands-on experience! When you get the chance to chat with potential employers, highlight your practical skills in MOT testing and fast-fit repairs. This will set you apart as a candidate who can lead from the front.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Centre Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Centre Manager role. Highlight your hands-on experience in the automotive industry and any leadership roles you've had. We want to see how you can drive excellence in customer service and team performance!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the automotive industry and how your experience aligns with our needs. Be sure to mention specific achievements that demonstrate your ability to lead and motivate a team.
Showcase Your Achievements: When detailing your work history, focus on quantifiable achievements. Did you exceed sales targets or improve customer satisfaction ratings? We love numbers, so let us know how you made a difference in your previous roles!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Premier Automotive
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially around MOT testing and fast-fit repairs. Being able to discuss specific examples from your experience will show that you're not just familiar with the industry but also passionate about it.
✨Show Your Leadership Skills
Prepare to talk about your previous management experiences. Think of situations where you successfully motivated a team or resolved conflicts. This will demonstrate your ability to lead and manage effectively, which is crucial for the Centre Manager role.
✨Customer Service is Key
Be ready to share examples of how you've handled customer complaints in the past. Highlighting your approach to ensuring customer satisfaction will resonate well, as this role heavily focuses on maintaining high service standards.
✨Bring Your A-Game
Since this is a hands-on position, be prepared to discuss how you would balance operational tasks with leadership duties. Showing that you can roll up your sleeves and work alongside your team will set you apart from other candidates.
