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- Tasks: Support daily operations and lead a dynamic workshop team in a fast-paced environment.
- Company: Join a leading fast fit centre with a focus on customer service and teamwork.
- Benefits: Competitive salary, performance bonuses, and opportunities for career advancement.
- Why this job: Make a real impact by ensuring high standards and driving team success.
- Qualifications: Experience in automotive or retail, strong leadership skills, and a customer-focused mindset.
- Other info: Opportunity to step into the Centre Manager role and develop your career.
The predicted salary is between 30000 - 34000 £ per year.
The Assistant Manager supports the Centre Manager in the day-to-day operation of a busy fast fit centre, ensuring high standards of customer service, safety and productivity. The role involves leading the workshop team, supporting sales activity and ensuring operational targets are met while maintaining a positive and professional working environment.
Key Responsibilities
- Support the Centre Manager in overseeing daily operations, including workflow planning, stock control and staff rotas.
- Supervise technicians and fitters, ensuring work is completed efficiently, safely and to a high standard.
- Deliver excellent customer service by advising customers on tyres, brakes, servicing and related products.
- Assist with sales, quotations and invoicing, driving centre performance and meeting KPIs.
- Ensure compliance with health and safety regulations, company procedures and industry standards.
- Handle customer enquiries, feedback and complaints in a professional and timely manner.
- Support training and development of staff, including apprentices and new starters.
- Step into the Centre Manager role when required, ensuring continuity of operations.
Skills & Experience
- Previous experience in a fast fit, automotive or retail workshop environment.
- Strong leadership and communication skills.
- Good understanding of tyres, brakes, servicing and fast fit operations.
- Ability to work under pressure in a fast-paced environment.
- Customer-focused approach with a commercial mindset.
- Basic IT and administrative skills.
Personal Attributes
- Reliable, organised and adaptable.
- Hands-on approach with a willingness to lead by example.
- Motivated, results-driven and supportive of team development.
Assistant Manager employer: Premier Automotive
Contact Detail:
Premier Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and customer service. We recommend role-playing with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills during the interview by sharing specific examples from your past experiences. Highlight how you've led teams, improved customer satisfaction, or met operational targets – this will make you stand out as a candidate.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your experience in fast fit or automotive environments, and don’t forget to showcase your leadership skills. We want to see how you can support our Centre Manager and lead the team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to customer service and operational management. We love seeing your personality come through!
Showcase Your Customer Focus: In your application, emphasise your customer-focused approach. Share examples of how you've handled customer enquiries or complaints in the past. We value a positive attitude and a commitment to excellent service!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at StudySmarter. We can’t wait to hear from you!
How to prepare for a job interview at Premier Automotive
✨Know Your Stuff
Make sure you brush up on your knowledge of tyres, brakes, and servicing. Being able to discuss these topics confidently will show that you understand the fast fit environment and can lead the team effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. This will demonstrate your ability to support the Centre Manager and step into their role when needed.
✨Customer Service is Key
Think of specific instances where you've gone above and beyond for a customer. Highlighting your customer-focused approach will resonate well, as delivering excellent service is crucial in this role.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle various situations, like managing staff under pressure or dealing with customer complaints. Practising your responses will help you feel more confident and prepared during the interview.
