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- Tasks: Lead process mapping and collaborate with teams to enhance customer experience.
- Company: Premium automotive client focused on innovation and customer satisfaction.
- Benefits: Competitive pay at £34/hr with potential for contract extension.
- Why this job: Make a real impact in transforming customer experiences in the automotive industry.
- Qualifications: Proven business analysis experience and strong stakeholder engagement skills.
- Other info: Dynamic work environment with opportunities for professional growth.
The predicted salary is between 28 - 40 £ per hour.
A premium automotive client is seeking a Business Analyst specializing in Customer Experience. This role involves leading process mapping efforts, collaborating with various teams for effective integration, and engaging with stakeholders to validate designs.
The ideal candidate should have proven experience in business analysis, strong stakeholder engagement skills, and be comfortable in dynamic environments.
This contract role is Inside IR35, offering £34/hr, notable for its potential for extended duration.
Remote CX Transformation Analyst (Process Mapping) employer: Premea
Contact Detail:
Premea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote CX Transformation Analyst (Process Mapping)
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry or related fields. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for virtual interviews by practising common questions and showcasing your process mapping skills. We recommend setting up a mock interview with a friend to get comfortable in front of the camera.
✨Tip Number 3
Showcase your stakeholder engagement skills! During interviews, share specific examples of how you've successfully collaborated with teams and validated designs in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and you’re considered for this exciting opportunity.
We think you need these skills to ace Remote CX Transformation Analyst (Process Mapping)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in business analysis and customer experience. We want to see how you've led process mapping efforts and engaged with stakeholders, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past work that align with the job description, especially around collaboration and dynamic environments.
Showcase Your Stakeholder Engagement Skills: In your application, emphasise your ability to engage with various teams and stakeholders. We love candidates who can demonstrate effective communication and collaboration, so share any relevant experiences that highlight these skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Premea
✨Know Your Process Mapping
Make sure you brush up on your process mapping skills before the interview. Be ready to discuss specific methodologies you've used in the past and how they can apply to the automotive industry. Having examples at hand will show your expertise and confidence.
✨Engage Stakeholders Like a Pro
Since stakeholder engagement is key for this role, think of instances where you've successfully collaborated with different teams. Prepare to share how you navigated challenges and ensured everyone was on board with the designs. This will highlight your communication skills and adaptability.
✨Show Your Analytical Side
Be prepared to demonstrate your analytical thinking. You might be asked to solve a hypothetical problem or analyse a case study during the interview. Practise breaking down complex scenarios into manageable parts to showcase your business analysis skills.
✨Familiarise Yourself with the Automotive Sector
Research the latest trends and challenges in the automotive industry, especially regarding customer experience. Showing that you understand the sector will not only impress your interviewers but also help you relate your skills to their specific needs.
