Customer Experience Transformation Analyst (Remote) in London

A leading automotive consultancy is seeking an experienced Business Analyst to support the integration of customer experience teams. This role involves end-to-end process mapping, stakeholder engagement, and identifying efficiencies across teams. Candidates should have proven business analysis experience, strong skills in process mapping tools, and a delivery-focused mindset. This position is contract-based with a daily rate of £34 per hour and can be performed remotely or in Warwickshire, inside IR35.#J-18808-Ljbffr