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- Tasks: Manage hotel operations during night shifts, ensuring guest satisfaction and safety.
- Company: Join PREM Group, a leading hospitality management company with a reputation for excellence.
- Benefits: Enjoy competitive pay, flexible hours, wellness programs, and employee discounts.
- Why this job: Be part of a vibrant team in a unique hotel, fostering personal growth and community impact.
- Qualifications: Customer service experience in hospitality is preferred; bar and food service skills are a plus.
- Other info: Shared accommodation available; opportunities for career progression and recognition.
The predicted salary is between 30000 - 42000 £ per year.
The Leopold Hotel is a unique four-star Sheffield hotel. Centrally located on Leopold Square amongst an array of upmarket bars and eateries, our historic property offers a quirky yet luxurious place to meet and sleep. Each of the hotel’s 89 en-suite bedrooms is uniquely furnished, offering every modern amenity for the discerning visitor.
The Role
The Night Duty Manager will ensure that the hotel operates smoothly and safely during the night shift and promote a positive image of the hotel to all guests and colleagues by maintaining high standards at all times. You will welcome late arrivals and deal with customer requests and queries and take responsibility for security and health & safety of all guest and colleagues.
The role offers a 40 hour contract over 4 days with 10.30pm-9.00am shifts.
Apply now
Location: Leopold Hotel Sheffield , The Leopold Hotel, 2 Leopold Street, Sheffield, England, South Yorkshire, S1 2GZ
Date Posted: 18th July 2025
Closing Date: 31st August 2025
Job Type: Full time
Salary: Based on Experience
About the role
Whats involved in the role:
The ideal candidate will have excellent customer service skills and experience in a hotel/serviced apartment environment. They will be reliable, organised, have excellent customer care, be a good team player and have a natural flair and enthusiasm for dealing with and communicating with people.
Some duties will include;
Warmly welcoming our guests.
Guest service including bar and food service during the night.
General security and health and safety responsibilities.
A person who may be suited to this role will have:
Previous Hotel reception experience using computerised reservation system desirable.
Knowledge and experience of health and safety procedures.
Bar and / or food service experience advantageous.
PREM Group
PREM Group is a leading hospitality management company operating across Europe, specializing in hotel, serviced apartment, and property management. Founded in 1996, PREM Group has established a reputation for excellence, managing a diverse portfolio of properties under its own brands and on behalf of owners. With a commitment to guest satisfaction, operational efficiency, and sustainable practices, PREM Group delivers exceptional hospitality experiences. Combining local expertise with international reach, the company is dedicated to innovation and quality in every aspect of its operations, making it a trusted partner in the hospitality industry.
Founded in 1996, PREM Group is a European hospitality management leader, operating an extensive portfolio of hotels, serviced apartments, and properties. With a presence in multiple countries, PREM Group manages its own brands, including Premier Suites and Leopold Hotels, while also offering tailored management services for property owners. The company’s success lies in its commitment to delivering superior guest experiences, maintaining operational excellence, and fostering innovation. PREM Group also emphasizes sustainability, ensuring responsible practices across its operations. Headquartered in Dublin, the company is supported by a highly skilled team, passionate about creating memorable stays for guests and value for property owners. With over two decades of expertise, PREM Group continues to set standards in the hospitality industry.
PREM Group promotes a culture of collaboration, innovation, and inclusivity. The company is built on a foundation of respect for its employees, guests, and stakeholders, fostering an environment where team members feel empowered and valued. Focused on professional growth, PREM Group provides ample opportunities for learning and development, encouraging employees to reach their full potential. Sustainability and community engagement are core values, with the company striving to make a positive impact through responsible practices and local initiatives. At PREM Group, teamwork and a shared commitment to delivering exceptional guest experiences define the work environment, ensuring both personal fulfillment and organizational success.
PREM Group offers a range of benefits designed to attract, retain, and support its employees. Team members enjoy competitive salaries, comprehensive training programs, and clear career progression pathways within the hospitality industry. Health and well-being are prioritized, with wellness programs and access to mental health resources available. The company also provides discounted stays at its properties and offers recognition programs to celebrate employee achievements. A strong emphasis is placed on work-life balance, with flexible working arrangements where possible. PREM Group’s supportive and inclusive environment ensures employees feel valued, motivated, and empowered to excel in their roles while contributing to the company’s continued success.
Just some of the benefits of working with us:
Great Place to Work Accredited
Awarded \’Best Employer\’ at the Failte Ireland Employer Excellence Awards 2023 & 2024
Awarded ‘Best Workplace in Ireland 2024’
Awarded ‘Best Workplace for Women in Ireland 2024’
Awarded \’Best Workplace for Health & Wellbeing 2024\’
Awarded ‘Outstanding Employer’ by Failte Ireland
Shared accommodation available if required
Excellent working environment
Career progression opportunities
Staff uniform
Employee discount rates as well as friends and family rates
Breakfast, lunch and dinner options provided
Newly refurbished staff canteen
Annual housekeeping awards including overall employee of the year and quarter year
Summer and Christmas party
Excellent hotel staff rates across Ireland, UK & Continental Europe
Employee assistance programme
Discounted health Insurance
Free car parking
Health insurance
Long service recognition
Culture of recognition
On the job learning
Progression opportunities
Long service awards
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Night Duty Manager Full Time
PREM Group
Sheffield
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Night Duty Manager Full Time employer: PREM Group
Contact Detail:
PREM Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Duty Manager Full Time
✨Tip Number 1
Familiarise yourself with the unique features of The Leopold Hotel. Understanding its history and what makes it stand out will help you engage with guests and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Highlight your customer service experience in hospitality settings. Be prepared to share specific examples of how you've handled guest requests or resolved issues, as this will showcase your suitability for the Night Duty Manager role.
✨Tip Number 3
Research health and safety regulations relevant to the hospitality industry. Being knowledgeable about these procedures will not only impress your interviewers but also show that you take the responsibilities of the role seriously.
✨Tip Number 4
Network with current or former employees of PREM Group if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Night Duty Manager Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and hotel management. Emphasise any previous roles that involved night shifts or security responsibilities, as these are crucial for the Night Duty Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hotel industry. Mention specific experiences that demonstrate your ability to handle guest requests and maintain high standards during night shifts.
Highlight Relevant Skills: In your application, focus on skills such as organisation, communication, and teamwork. Provide examples of how you've successfully managed similar responsibilities in past roles, particularly in hospitality settings.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a managerial role.
How to prepare for a job interview at PREM Group
✨Showcase Your Customer Service Skills
As a Night Duty Manager, excellent customer service is key. Be prepared to share specific examples of how you've handled guest requests or resolved issues in previous roles. This will demonstrate your ability to maintain high standards and promote a positive image of the hotel.
✨Familiarise Yourself with Health and Safety Procedures
Understanding health and safety protocols is crucial for this role. Brush up on relevant regulations and be ready to discuss how you would ensure the safety of guests and colleagues during your shift. This shows that you take the responsibility seriously.
✨Demonstrate Teamwork and Leadership
The Night Duty Manager needs to work well with others and lead by example. Prepare to talk about your experience in team settings, highlighting how you’ve contributed to a positive work environment and supported your colleagues.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about the hotel's culture, team dynamics, or opportunities for professional development. This not only helps you gauge if it's the right fit but also leaves a good impression.