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For Companies At a Glance
- Tasks: Lead and inspire a team in delivering exceptional customer service and achieving sales targets.
- Company: Join Westman Atelier, a clean luxury beauty brand founded by renowned makeup artist Gucci Westman.
- Benefits: Competitive salary, opportunities for growth, and a chance to work with a luxury brand.
- Why this job: Be part of a dynamic team that champions clean beauty and empowers others.
- Qualifications: Experience in retail or makeup artistry preferred; passion and eagerness to learn are key.
- Other info: Flexible hours and a vibrant work environment at Selfridges.
The predicted salary is between 36000 - 60000 £ per year.
About Westman Atelier
A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone. A mother, makeup artist, and champion of holistic living, Gucci believes passionately that ‘luxury’, ‘efficacy’ and ‘clean’ can be synonymous with exceptional makeup.
A skincare approach to high performance make-up formulated with clean and no-compromise integrity, balancing perfect shades and buttery textures that melt into the skin with plant-based actives and cutting-edge science.
About Our Founder
Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper’s Bazaar. Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted “second-skin” to makeup, resulting in naturally beautiful, radiantly amplified skin.
Position Summary
Westman Atelier is recruiting dynamic, inspirational Retail Supervisor with a passion for clean, luxury beauty at Selfridges. The perfect candidate will have an entrepreneurial spirit, with a passion for the beauty industry and a desire to lead, coach and develop sales associates to achieve all sales, customer service and operational targets. Candidates should be confident, driven, and have proven artistry and leadership skills. This is an exceptional opportunity for you to support the growth of our Selfridges account. You will be responsible for assisting the Counter Manager in developing the team of retail artists to hit their sales targets and service expectations, as well as playing a part in the operations of the day to day running of the counter. If you are a self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a clean, luxury-performance artistry brand.
Responsibilities
- Prior supervisory or team leader experience preferred
- Previous make-up artistry or luxury skincare experience preferred; however we welcome applicants who are creative, excited, and eager to learn, and who are comfortable providing makeup applications on a regular basis.
- 100% target achievement of sales, services, items per transaction, average unit sale and mix of business
- Coach, motivate and develop sales associates to help them achieve personal and business goals
- Ability to thrive in a commissioned sales environment
- Provide inspirational, authentic, and personalized customer service
- Exemplary communication and interpersonal skills
- Demonstrate excellent standards of timekeeping and attendance
- Develop effective communicative relationships with in-store and brand management
- Execute vendor and store events and promotions
- Collaborate with Beauty Stylists, Personal Shoppers and other key associates within Selfridges.
Operational
- Implement visual merchandising, new launch displays and collateral placement as directed by Westman Atelier
- Ensure stock room and counter stock is organized and in a methodical manner
- Support Stock Keeper and Counter Manager in relation to all stock management, including cycle counts and stock takes
- Take ownership of hygiene and tester orders on counter
- Maintain excellent counter hygiene standards
- Maintain store standards and policies at all times
Requirements
- 3-5+ years of relevant work experience
- Team player with a positive outlook
- Strong strategic thinking and decision-making skills
- Passionate about clean beauty
- Exceptional customer service skills
- Makeup artistry skills with the ability to connect artistry and education to sales
- Flexible schedule and available to work weekends
- Ability to interact with all levels of management, work collaboratively and build positive/effective business partnerships
- Ability to work independently
- Effective planning, organizational, and time management skills
Supervisor, Selfridges - London, UK employer: Preludegrowth
Contact Detail:
Preludegrowth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor, Selfridges - London, UK
✨Tip Number 1
Get to know the brand inside out! Dive into Westman Atelier's philosophy and products. When you chat with the team, showing your passion for clean luxury beauty will definitely make you stand out.
✨Tip Number 2
Practice your makeup skills! Whether it's perfecting a dewy look or mastering the art of application, being able to demonstrate your artistry can really impress during interviews or practical assessments.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend beauty events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Westman Atelier family at Selfridges.
We think you need these skills to ace Supervisor, Selfridges - London, UK
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for clean luxury beauty shine through! Share your experiences and what excites you about the beauty industry. We want to see that spark in your words!
Highlight Your Leadership Skills: Since this role is all about coaching and developing others, make sure to showcase any previous supervisory or team leader experience. Tell us how you've motivated others to achieve their goals – we love a good success story!
Be Authentic and Personal: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique approach to customer service and how you connect with clients. We’re looking for someone who can inspire and engage!
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. We can’t wait to read your application and hopefully welcome you to the Westman Atelier family!
How to prepare for a job interview at Preludegrowth
✨Know Your Products Inside Out
Before your interview, make sure you’re familiar with Westman Atelier’s product range. Understand the ingredients, benefits, and unique selling points of their clean luxury makeup. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached or developed others. Highlight how you can inspire your team to achieve sales targets while providing exceptional customer service.
✨Emphasise Your Customer Service Experience
Customer service is key in this role. Be ready to discuss specific instances where you’ve gone above and beyond for customers. Share how you’ve handled difficult situations and turned them into positive experiences, showcasing your problem-solving skills and dedication to service excellence.
✨Prepare Questions That Show Your Interest
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, team dynamics, and growth opportunities within Westman Atelier. This shows that you’re not just interested in the job, but also in contributing to the brand’s success.
