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For Companies At a Glance
- Tasks: Engage with players, manage feedback, and foster a vibrant gaming community.
- Company: BAFTA-winning games studio focused on innovative play experiences.
- Benefits: Flexible contract, creative environment, and potential for extension.
- Why this job: Join a passionate team and shape the future of gaming communities.
- Qualifications: Strong writing skills and experience in online gaming community management.
- Other info: Opportunity to work with cutting-edge technology and diverse audiences.
The predicted salary is between 2000 - 3000 £ per month.
PRELOADED is seeking a Community Manager to support our Virtual Worlds. This role focuses on player communication, feedback management, and community engagement.
Responsibilities
- Collect, organise, and relay player feedback, bug reports, feature requests, and general sentiment to the development team
- Communicate game updates, fixes, and changes clearly to the player community
- Write and publish announcements, patch notes, and teasers
- Engage with players, respond to questions, and help foster a positive, welcoming community
- Oversee early community and forum discussions to monitor player sentiment and emerging topics
- Support moderation efforts by enforcing community guidelines and assisting moderators
- Maintain community documentation such as rules and FAQs
- Set up and administer real time community chat channels (e.g. Discord, Reddit, Slack etc)
- Liaise with internal and external marketing teams to coordinate brand and IP messaging to the community
Nice to Have
- Experience working with automated workflows, bots, or third-party community tools.
- Wide range of platform experience - mobile, VR, UGC etc.
Ideal Candidate
- Strong written communication skills
- Experience managing or moderating online gaming communities
- Familiarity with community chat channel setup and administration
- Confident collaborating with internal teams and external stakeholders
- Organised, proactive, and able to identify community sentiment and trends
Contract Length: Start ASAP - 3 months (with possibility to extend)
About PRELOADED
We are a BAFTA-winning games studio inventing new ways to play for everyone. We harness the power of play to create the experiences of tomorrow. Founded in 2000, PRELOADED believes that play, in all contexts and for all audiences, has the potential to impact our world positively. As a cross-disciplinary team of artists, designers, play specialists, and creative technologists, we are united by this shared mission - what we call Play with Purpose®. Together, we craft a diverse range of playful experiences. We help organisations, brands, and institutions engage next-generation audiences and collaborate with technology platforms to imagine the future of play.
Community Manager (Contract) PRELOADED employer: Preloaded
Contact Detail:
Preloaded Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager (Contract) PRELOADED
✨Tip Number 1
Get to know the community! Dive into forums, Discord channels, and social media where players hang out. Understanding their vibe will help you connect better during interviews.
✨Tip Number 2
Show off your communication skills! Prepare examples of how you've engaged with communities in the past. Whether it’s handling feedback or moderating discussions, let us see your experience shine.
✨Tip Number 3
Be proactive! If you notice trends or issues in the community, bring them up in your interview. This shows you're not just a follower but someone who can lead and innovate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Community Manager (Contract) PRELOADED
Some tips for your application 🫡
Show Off Your Writing Skills: Since this role is all about communication, make sure your application showcases your strong written skills. Use clear and engaging language to demonstrate how you can connect with the community.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to highlight your experience in managing online communities and your familiarity with platforms like Discord or Reddit. We want to see how you fit into our world!
Be Personable: Remember, we’re looking for someone who can engage with players and foster a positive community. Let your personality shine through in your application. Show us that you’re approachable and ready to connect with our players!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Preloaded
✨Know Your Community
Before the interview, dive deep into PRELOADED's community. Familiarise yourself with their games, player feedback, and current discussions. This will not only show your genuine interest but also help you articulate how you can enhance player engagement.
✨Showcase Your Communication Skills
As a Community Manager, strong written communication is key. Prepare examples of past announcements or community updates you've crafted. Be ready to discuss how you would communicate game changes clearly and effectively to players.
✨Engagement Strategies Matter
Think about specific strategies you would implement to foster a positive community atmosphere. Whether it’s through Discord, Reddit, or other platforms, be prepared to share your ideas on how to engage players and manage feedback.
✨Be Proactive and Organised
Demonstrate your organisational skills by discussing how you would manage community documentation and feedback. Highlight any experience with moderation or community tools, as this will show that you can hit the ground running.
