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- Tasks: Lead customer quality activities and ensure high-quality products and services.
- Company: Join Safran Nacelles, a global leader in aircraft engine nacelles.
- Benefits: Enjoy flexible working, team-building events, and a relaxed dress code.
- Why this job: Make a real impact in aerospace while developing your skills in a supportive environment.
- Qualifications: Experience in quality standards and excellent communication skills are essential.
- Other info: Be part of a diverse team committed to inclusion and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Program Quality Manager
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Overview
Safran Nacelles is a worldwide leader in aircraft engine nacelles. Our products and services equip all aircraft types; regional, business, short, medium and long range commercial aircraft. Our expertise covers nacelle design, manufacturing, integration, maintenance and services. We were voted the 28rd best worldwide employer in 2022 by Forbes. Our site in Burnley provides employment to almost 700 people and we are proud to be one of the largest private sector employers in Burnley.
Our Four People Fundamentals underpin life at Safran, and our culture is built on: promoting diversity and inclusion; developing skills and building opportunities; creating a trustworthy workplace; promoting collaboration and mutual support.
What will I be doing? This role focuses on leading customer quality activities and ensuring delivery of high-quality products and service to stakeholders.
Responsibilities
- Organise and present the Customer Quality Reviews
- Prepare and update DAMAs in support of quality escapes
- Call and chair DAMA meetings to track progress
- Participate in Airworthiness Meetings in support of DAMAs; act as the Customer Quality focus
- Prepare all Customer quality process documentation (e.g., Quality Plans) and ensure transmission of Customer Quality issues to the Operational Quality Manager or Supplier Quality Assurance Manager for timely resolution
- Ensure the cosmetic quality of delivered products
- Support Customer audits; provide weekly and monthly reporting of Customer Quality KPIs through the QA dashboard
- Review all Customer Quality documents and requirements; work collaboratively with peers and other functions
- Provide excellent quality products and service to stakeholders; meet laid down objectives
- Organise internal/external quality audits and Customer Quality Reviews
- Address Customer feedback/complaints and identify areas for cost reduction and profit maximisation
- Manage the Programme Quality financial budget prudently
- Identify and escalate risks related to product or people safety using company tools and processes
Qualifications & Requirements
- Experience of working within quality standards (EN 9100) & Regulations (EASA Part 21) in an aerospace or automotive environment is ideal
- Good knowledge of applicable products and applications (Nacelle)
- Experience of internal/external audits
- Ability to present/influence and maintain relationships with senior stakeholders
- Experience with key quality tools (SPC, FMEA, 8D, Six Sigma)
- Excellent analytical and problem solving skills
- Excellent communication, presentation, inter-personal and IT skills
- Pragmatic approach to organising, planning and meeting timelines for reports and customer focus
- Motivated and able to work under pressure
- HNC or HND/Degree in a relevant engineering discipline or equivalent experience
- Formal quality qualification and eligibility for IQA membership is beneficial
- Working knowledge of French (written and spoken) is beneficial but not essential
What’s my next step?
Please apply by uploading a CV, and if your experience matches what we’re looking for, one of our recruitment team will call you.
Benefits & Diversity
Exceptional Company Benefits:
- Relaxed dress code on Fridays
- Support for flexible working
- Safran referral scheme – refer someone for a job and you may qualify for a £1,000 reward
- Hybrid working option
- Electric car charging points on site
- Enter a draw to win a Burnley Football Club hospitality match day experience
- Line manager leadership conference every 6 months
- Fully funded quarterly site team-building events
Diversity & Inclusion: We want Safran Nacelles to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We’re committed to building a strong, diverse workforce and making Safran Nacelles an inclusive place to work.
Company Information
Safran is an international high-technology group operating in aviation, defense and space. Its core purpose is to contribute to a safer, more sustainable world. Safran has a global presence with 100,000 employees and 27.3 billion euros in 2024 sales.
Safran Nacelles designs, integrates and provides support and after-sales service for aircraft nacelles and is a global leader in the market for commercial aircraft with more than 100 seats, business and regional aircraft.
Location
Bancroft Road, BB10 2RZ
Burnley
England United Kingdom
#J-18808-Ljbffr
Program Quality Manager employer: Preligens
Contact Detail:
Preligens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Quality Manager
✨Tip Number 1
Network like a pro! Reach out to people in the aerospace industry, especially those at Safran Nacelles. A friendly chat can open doors and give you insights that might just land you that Program Quality Manager role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of quality standards like EN 9100 and EASA Part 21. Show us you know your stuff and can handle those customer quality reviews with confidence!
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! Be ready to discuss how you've tackled quality issues in the past. We love hearing about real-life examples that demonstrate your analytical prowess.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of the Safran family.
We think you need these skills to ace Program Quality Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Program Quality Manager role. Highlight your experience with quality standards and regulations, especially in aerospace or automotive environments. We want to see how your skills align with what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved quality processes or resolved customer issues. This will help us see the impact you've made in previous roles.
Be Clear and Concise: When writing your application, keep it clear and concise. Avoid jargon unless it's relevant to the role. We appreciate straightforward communication, so make sure your points are easy to understand!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Preligens
✨Know Your Quality Standards
Make sure you brush up on quality standards like EN 9100 and EASA Part 21. Being able to discuss these in detail will show that you understand the industry's requirements and can effectively lead customer quality activities.
✨Prepare for Customer Quality Reviews
Familiarise yourself with the process of organising and presenting Customer Quality Reviews. Think about how you would handle feedback and complaints, and be ready to share examples of how you've successfully managed similar situations in the past.
✨Showcase Your Analytical Skills
Be prepared to demonstrate your analytical and problem-solving skills. You might be asked to tackle a hypothetical quality issue during the interview, so think through your approach to using key quality tools like FMEA or Six Sigma.
✨Build Rapport with Stakeholders
Since this role involves maintaining relationships with senior stakeholders, practice your communication and presentation skills. Be ready to discuss how you've influenced decisions in previous roles and how you plan to do the same at Safran Nacelles.
