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For Companies At a Glance
- Tasks: Be the go-to person for customer enquiries and support the sales team.
- Company: Join a well-established and growing business in a supportive environment.
- Benefits: Enjoy medical, dental, life insurance, and 20 days holiday plus bank holidays.
- Why this job: Perfect for those who love organisation and building relationships in a friendly team.
- Qualifications: Experience in sales support or administration with excellent communication skills required.
- Other info: This is a full-time, office-based role in Basingstoke.
The predicted salary is between 24000 - 42000 £ per year.
2 weeks ago Be among the first 25 applicants
Are you a highly organised and proactive administrator who thrives on taking responsibility and enjoys building relationships over the phone? This Sales Administrator opportunity offers asupportive working environment in a well-established and growing business with benefits including medical, dental, and life insurance.
Were looking for a confident and capable person to join a busy and friendly team in Basingstoke. If you\’re someone who loves making sure everything runs like clockwork, has a natural flair for customer service, and enjoys being the go-to person for both colleagues and clients we want to hear from you.
What Youll Be Doing As Sales Administrator
- Being the first point of contact for incoming enquiries by phone and email
- Keeping customers informed on their orders, from initial enquiry through to delivery
- Preparing accurate quotations and checking order details to ensure everything aligns
- Supporting the Sales Team and ensuring theyre up to speed on any updates
- Updating and maintaining CRM and ERP systems with accurate customer data
- Coordinating export documentation and compliance (experience a bonus but not essential)
- Handling return requests and resolving issues in a professional and timely manner
- Managing the company switchboard and supporting other departments where needed
What Were Looking For In a Sales Administrator
- Demonstrable experience in a similar sales support or administrative role
- Excellent communication skills and a confident phone manner
- Strong organisational skills youre someone who spots the detail and meets deadlines
- A proactive, solutions-focused approach you like to take ownership
- Good working knowledge of CRM and ERP systems
- Comfortable juggling multiple tasks while keeping calm under pressure
- Experience with export paperwork or controls? Thats a big plus!
Whats On Offer
- Competitive salary of £30,000£35,000 depending on experience
- 20 days holiday plus bank holidays
- Medical, dental, and life insurance
This is a full-time, office-based role where youll play a key part in keeping the sales operation running smoothly and ensuring customers receive an excellent service every step of the way.
If this sounds like the Sales Administrator opportunity for you, click the apply link online and send an updated copy of your CV today!
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Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
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Industries
Marketing Services
Referrals increase your chances of interviewing at Preferred Title by 2x
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Sales Administrator employer: Preferred Title & Escrow Insurance Agency, Inc.
Contact Detail:
Preferred Title & Escrow Insurance Agency, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will help you engage more effectively during phone calls and emails, showcasing your proactive approach.
✨Tip Number 2
Brush up on your CRM and ERP system knowledge. If you can demonstrate familiarity with these systems, it will show that you're ready to hit the ground running and support the sales team efficiently.
✨Tip Number 3
Practice your communication skills, especially over the phone. Since you'll be the first point of contact, being confident and clear in your communication will make a great impression on both colleagues and clients.
✨Tip Number 4
Prepare to discuss how you handle multiple tasks under pressure. Think of examples from your past experiences where you've successfully managed competing priorities, as this is crucial for the Sales Administrator role.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support or administrative roles. Emphasise your organisational skills and any experience with CRM and ERP systems, as these are key for the Sales Administrator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach and customer service skills. Mention specific examples of how you've successfully managed multiple tasks or resolved issues in previous roles to demonstrate your suitability for the job.
Highlight Communication Skills: Since excellent communication is crucial for this role, ensure you mention your confident phone manner and ability to build relationships. You could include examples of how you've effectively communicated with clients or colleagues in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Sales Administrator.
How to prepare for a job interview at Preferred Title & Escrow Insurance Agency, Inc.
✨Showcase Your Organisational Skills
As a Sales Administrator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past, highlighting your attention to detail and ability to meet deadlines.
✨Demonstrate Your Communication Skills
Since this role involves a lot of phone and email communication, practice articulating your thoughts clearly. Be ready to discuss how you've effectively communicated with customers or colleagues in previous roles.
✨Familiarise Yourself with CRM and ERP Systems
Having a good working knowledge of CRM and ERP systems is essential. If you have experience with specific software, be prepared to discuss it. If not, research common systems used in sales administration to show your willingness to learn.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to resolve customer issues or manage unexpected challenges, and be ready to explain your thought process and actions.
