At a Glance
- Tasks: Lead and manage all aspects of conferences and events at our hotel.
- Company: Join a dynamic team at a prestigious hotel known for exceptional service.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for professional growth.
- Why this job: Be part of creating unforgettable experiences while developing your leadership skills.
- Qualifications: Experience in event management and strong communication skills are essential.
- Other info: Ideal for those passionate about hospitality and eager to make an impact.
The predicted salary is between 36000 - 60000 £ per year.
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A fantastic opportunity has arisen for a Conference & Events manager to take responsibility for overseeing the seamless execution of all meetings, conferences, banquets and special events held at the hotel.
This role is hands-on and operationally focused, ensuring the highest standards of service, safety and efficiency are maintained. You will act as the key liaison between clients, hotel departments and third-party vendors to deliver exceptional guest experiences and successful events.
As Conference & Events Manager, Your Responsibilities Will Include
Operational Management
- Lead the day-to-day operations of the conference and events team, ensuring timely setup, execution, and breakdown of all events.
- Maintain consistent service standards and brand expectations throughout event operations.
- Monitor event spaces to ensure cleanliness, functionality, and appropriate setup.
- Ensure all AV, lighting, staging, and technical requirements are met in coordination with technical staff or external suppliers.
Team Leadership
- Recruit, train, and supervise the conference & events operations team, including temporary or casual staff.
- Create and manage team schedules based on event calendars and operational demands.
- Conduct regular briefings and post-event debriefings to drive performance and improve service.
Client Liaison & Coordination
- Collaborate with the sales and planning team to fully understand client needs and event specifications.
- Act as the main point of contact for clients during event execution, ensuring responsiveness and problem- solving on-site.
- Manage client expectations, respond to last-minute changes, and ensure a smooth guest journey.
Health, Safety & Compliance
- Ensure compliance with all health & safety, fire, and food hygiene regulations.
- Conduct risk assessments and ensure safe working practices for all staff and guests.
- Oversee the proper handling and storage of equipment and supplies.
Financial Oversight
- Support the development and management of operational budgets.
- Monitor costs and control labour, equipment, and inventory to meet budgetary goals.
- Ensure accurate billing and post-event financial reconciliation in collaboration with the finance department.
Continuous Improvement
- Gather and analyse guest feedback and operational data to identify areas for improvement.
- Implement & drive service enhancements and innovation in event delivery.
- Implement sustainability practices where applicable.
Were looking for a Conference & Events Manager with:
- Proven experience in conference and event operations within a 4- or 5-star hotel or hospitality venue.
- Strong leadership skills with experience managing a team in a fast-paced environment.
- Excellent organizational and multitasking abilities.
- Outstanding communication and interpersonal skills.
- Sound knowledge of event logistics, food & beverage service, and AV coordination.
- Familiarity with event management software and Microsoft Office Suite.
- Flexibility to work evenings, weekends, and holidays based on event schedules.
- Degree or diploma in Hospitality Management, Event Management, or a related field.
- First Aid and Health & Safety certifications are an advantage.
- Knowledge of industry best practices and trends in hospitality and events.
To apply for this role as Conference & Events Manager, please click apply online and upload an updated copy of your CV.
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Mid-Senior level
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Events Services
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Conference & Events Manager employer: Preferred Title & Escrow Insurance Agency, Inc.
Contact Detail:
Preferred Title & Escrow Insurance Agency, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Manager
✨Tip Number 1
Network with professionals in the events industry. Attend local conferences, workshops, or networking events to meet potential colleagues and employers. Building relationships can often lead to job opportunities that aren't advertised.
✨Tip Number 2
Familiarise yourself with the latest trends in event management and hospitality. Being knowledgeable about current best practices can set you apart during interviews and discussions with potential employers.
✨Tip Number 3
Consider volunteering for events or taking on freelance projects to gain hands-on experience. This not only enhances your CV but also demonstrates your commitment and passion for the field.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed events in the past. Highlight your problem-solving skills and ability to handle unexpected challenges, as these are crucial for a Conference & Events Manager role.
We think you need these skills to ace Conference & Events Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in conference and event management, particularly within a 4- or 5-star hotel or hospitality venue. Use specific examples to demonstrate your operational management skills and leadership abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for event management and your understanding of the role's responsibilities. Mention your experience with client liaison, team leadership, and compliance with health and safety regulations.
Highlight Relevant Skills: In your application, emphasise your organisational and multitasking abilities, as well as your knowledge of event logistics and AV coordination. Make sure to mention any familiarity with event management software and Microsoft Office Suite.
Showcase Continuous Improvement: Discuss how you have gathered and analysed guest feedback in previous roles to drive service enhancements. This will demonstrate your commitment to continuous improvement and innovation in event delivery.
How to prepare for a job interview at Preferred Title & Escrow Insurance Agency, Inc.
✨Showcase Your Operational Expertise
Be prepared to discuss your hands-on experience in managing events. Highlight specific examples where you successfully oversaw the execution of conferences or banquets, ensuring high standards of service and efficiency.
✨Demonstrate Leadership Skills
Talk about your experience in leading a team, especially in fast-paced environments. Share how you've recruited, trained, and motivated staff, and be ready to discuss how you handle team dynamics during events.
✨Emphasise Client Liaison Experience
Prepare to explain how you manage client relationships during events. Discuss your approach to understanding client needs, handling last-minute changes, and ensuring a smooth guest journey throughout the event.
✨Highlight Compliance Knowledge
Familiarise yourself with health and safety regulations relevant to event management. Be ready to discuss how you ensure compliance and conduct risk assessments to maintain a safe environment for both staff and guests.