Youth & Family Support Apprentice (Prefer Homes)

Introduction

We’re recruiting a Children, Young People & Families Practitioner Apprentice to join Prefer Homes.

You’ll support young people and families to improve wellbeing and access services, gaining experience in an Ofsted‑regulated supported accommodation service for 16‑18s and 18+ care leavers.

About the Employer

Prefer Homes is a supported accommodation Ofsted‑regulated provider based in Stockton‑on‑Tees, delivering safe, high‑quality accommodation and tailored support for young people aged 16–18 in the care of local authorities (LAC Children).

The organisation specialises in helping individuals develop life skills, confidence, and resilience needed to live independently, through person‑centred support, education engagement, and wellbeing‑focused services.

With a dedicated & experienced staff team, Prefer Homes creates a nurturing environment where young people can feel secure, achieve their goals, and successfully transition into adulthood.

What You’ll Do

As a Children, Young People & Families Practitioner Apprentice, you will join the team at Prefer Homes, supporting children, young people, and families within a housing and community setting while working towards your Level4 Apprenticeship.

This role offers valuable hands‑on experience, enabling you to develop the skills, knowledge, and behaviours required to deliver effective early intervention, promote wellbeing, and help families sustain stable move‑on tenancies and independent living.

• Key Duties
• Support the day‑to‑day delivery of family support services to create a safe, inclusive, and nurturing environment
• Work directly with children, young people and families to assess needs and set realistic, achievable goals
• Provide daily practical support and help individuals develop essential life‑skills to promote independence
• Support young adults to gain and sustain their move‑on tenancies, improve stability, and enhance their quality of life
• Encourage positive parenting, strong family relationships and healthy routines
• Assist with early intervention activities that build resilience, confidence and overall wellbeing
• Sign‑post and facilitate access to external services, including education, health and community support
• Use Clear Care systems to accurately document and maintain support plans, risk assessments and key working sessions
• Maintain detailed and accurate records in line with organisational policies and procedures
• Communicate effectively with families, colleagues and external partner agencies
• Promote safeguarding, equality, diversity and inclusion at all times
• Ensure all health and safety standards are met within the buildings, including adherence to HMO regulations and maintaining clean, safe environments
• Comply with all data protection, confidentiality and organisational procedures
• Training Outcome

Possible employment and progression on to further training upon completion of apprenticeship.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical thinking
• Team working
• Creative
• Initiative
• Non‑judgemental
• Patience

Qualifications

Essential – GCSE English (4+/C+) and GCSE maths (4+ (C+)).

Course Information

Course: Children, young people and families practitioner (Level4). Route: Care services. Apprenticeship Level: Higher.

• Working Arrangements
• Working

Week: 7‑day rota (Saturday – Friday).

Shifts TBC including weekends and night shifts, however can be any time between 8am‑8pm or 2pm‑10pm, including nights (7pm‑7am) and sleep‑ins.

Expected

Duration: 2 Years.

Training Provider

DARLINGTON BOROUGH COUNCIL.

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