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- Tasks: Attend client callbacks and resolve post-handover defects with professionalism.
- Company: Join a reputable company known for quality home services and customer satisfaction.
- Benefits: Enjoy flexible working hours, competitive pay, and opportunities for skill development.
- Why this job: Make a real impact by ensuring homes are perfect for new owners while building your trade skills.
- Qualifications: No specific experience required; just a willingness to learn and a positive attitude.
- Other info: Ideal for those who enjoy hands-on work and want to grow in the trades.
The predicted salary is between 30000 - 42000 £ per year.
Duties:
- Attend call-backs from clients or homeowners post-completion.
- Respond to and resolve post-handover defects within warranty periods (e.g., NHBC standards).
- Provide polite, professional service and maintain a clean work environment in occupied homes.
- Conduct final snagging inspections on completed properties or worksites.
- Identify and document cosmetic and structural defects prior to handover.
Snagger / Aftercare Multi Trades Person employer: Precision Recruitment Group Ltd
Contact Detail:
Precision Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Snagger / Aftercare Multi Trades Person
✨Tip Number 1
Familiarise yourself with NHBC standards and warranty periods. Understanding these guidelines will not only help you in your role but also demonstrate your commitment to quality and compliance during the interview process.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be interacting with clients and homeowners, showcasing your ability to communicate effectively and handle complaints professionally can set you apart from other candidates.
✨Tip Number 3
Prepare examples of past experiences where you've successfully resolved defects or issues in a timely manner. Being able to share specific instances will highlight your problem-solving skills and reliability.
✨Tip Number 4
Showcase your attention to detail by discussing how you approach snagging inspections. Highlighting your methodical process for identifying and documenting defects will demonstrate your thoroughness and professionalism.
We think you need these skills to ace Snagger / Aftercare Multi Trades Person
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the specific duties of a Snagger / Aftercare Multi Trades Person. Highlight your experience in handling post-completion issues and your ability to maintain high standards of service.
Tailor Your CV: Make sure your CV reflects relevant skills and experiences related to snagging and aftercare. Include examples of how you've successfully resolved defects and maintained client satisfaction in previous roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and your commitment to providing excellent service. Mention your attention to detail and ability to work in occupied homes, as these are crucial for this position.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents are well-organised and professional.
How to prepare for a job interview at Precision Recruitment Group Ltd
✨Showcase Your Attention to Detail
As a Snagger, you'll need to identify both cosmetic and structural defects. Be prepared to discuss specific examples from your past experience where your keen eye for detail made a difference in a project.
✨Demonstrate Your Customer Service Skills
Since the role involves interacting with clients and homeowners, highlight your ability to provide polite and professional service. Share instances where you successfully resolved client issues or improved their experience.
✨Familiarise Yourself with NHBC Standards
Understanding the National House Building Council (NHBC) standards is crucial for this role. Brush up on these guidelines before the interview and be ready to discuss how you would apply them in your work.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific post-handover defects. Think through potential scenarios and prepare your responses, focusing on your problem-solving skills and approach to maintaining a clean work environment.
