At a Glance
- Tasks: Provide on-site service and support for CNC Router Machines across the UK.
- Company: Join a growing international company with a focus on innovation and customer satisfaction.
- Benefits: Earn up to £40k, enjoy door-to-door travel, overtime pay, and receive a company van.
- Other info: Opportunities for training in North America and excellent career growth potential.
- Why this job: Be part of a dynamic team, learn new skills, and make a real impact in the field.
- Qualifications: Experience with CNC machinery, electrical qualifications, and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
With Sales and Support Offices in the United States, the UK, India, and Poland, our client is a growing company looking for enthusiastic and motivated Field Service specialists to work for the UK office.
The Role of Field Service Engineer
As part of the Service Team, you will provide on-location Service and Support to existing customers. By providing timely, quality repair, maintenance, and installation of CNC Router Machines, this position plays a key role in ensuring customers experience reliability and superior customer service.
Successful candidates will have experience in performing repair and maintenance of electro-mechanical equipment or machinery. This role is a field-based position, suitable candidate locations could include: Leicester, Nottingham, Derby, Coventry, Peterborough, Birmingham, Northampton or surrounding areas.
Duties and Responsibilities:
- Professional Service, Installation and Maintenance of CNC Router Machines.
- PPMs and reactive maintenance.
- Electrical fault finding on control panels, wiring and AC/DC motors.
- Trains customers on CNC Router Machines.
- Resolves product and service-related concerns.
- From time to time provides customer telephone and online support.
- Conducts on-site service calls.
- Provides guidance and support to customers.
- Work with Factory Engineers on product development and system upgrades.
- Other duties as assigned, such as working in the office shop doing repairs or preparing machines.
Key Requirements:
- Must have experience servicing, maintaining or installing CNC Router, Waterjets or similar industrial machinery.
- Must have experience with CAD-based design software and/or computer science programs.
- Able to use a multimeter or voltage meter to diagnose faults.
- Valid UK driving licence and passport.
- Holds an electrical qualification or equivalent experience working with control panels and electric motors.
- The ability to travel Nationwide and to the factory in North America for training.
- Experience in a technical role, preferably troubleshooting of electrical and mechanical systems.
- Experience delivering strong customer service.
- Strong communication skills, both written and verbal, are required.
- Able to work under pressure to meet deadlines.
- Positive attitude and eagerness to learn and grow in a dynamic environment.
- Experience demonstrating a high level of discretion with confidential information.
Salary/Package:
- Salary: Up to £40,000 per year. Starting salary will be dependent on industry experience.
- Door to door travel.
- 37.5 hour week Monday-Friday.
- Overtime paid at 1.3x hourly rate Mon-Saturday, Double time Sunday.
- Company Van and Fuel Card.
- Company Credit Card.
- Tool and Uniform provided.
- Company Pension Scheme.
- On-site parking.
Field Service Engineer in Wellington employer: Precision People
Join a dynamic and growing company as a Field Service Engineer, where you will enjoy a supportive work culture that prioritises employee development and offers extensive training opportunities. With competitive benefits including door-to-door travel, overtime pay, and a company van, you will be well-equipped to provide exceptional service to our customers while enjoying a fulfilling career in a collaborative environment. Our UK office fosters a positive atmosphere, making it an excellent place for motivated individuals looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Wellington
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Field Service Engineer in Wellington
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Precision People's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Precision People. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Precision People
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Precision People.
