Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide first-line technical support for camera systems and software, troubleshoot issues, and document solutions.
- Company: Join a dynamic team focused on cutting-edge in-vehicle technology and customer satisfaction.
- Benefits: Enjoy a competitive salary, generous pension contributions, and ongoing training opportunities.
- Why this job: Be part of an innovative company that values your technical skills and offers growth potential.
- Qualifications: Minimum 2 years in technical support, strong problem-solving skills, and knowledge of hardware/software principles.
- Other info: Opportunity for on-site support and collaboration with internal teams.
The predicted salary is between 21600 - 50400 ÂŁ per year.
The Role: Technical Support Engineer Salary up to £36k DOE Generous Company Pension Contribution My client is looking to recruit a highly motivated and technically skilled Service Support Engineer to provide technical support for their in-vehicle and out station camera systems and back-office software. This role will be responsible for troubleshooting customer issues, providing technical guidance, and ensuring optimal system performance Key Responsibilities Provide first-line technical support to customers experiencing issues with in-vehicle and out station camera systems and back-office software. Diagnose and troubleshoot customer reported problems using remote diagnostic tools and clear communication. Escalate complex issues to senior engineers or development teams for further resolution. Document technical solutions and maintain a knowledge base for future reference. Collaborate with internal teams (DevOps) to ensure customer satisfaction. Stay up-to-date on the latest technologies related to in-vehicle camera systems and back-office software. Participate in ongoing training programs to maintain technical expertise. May provide on-site technical support to customers when necessary (depending on location). The Right Person The successful Technical Support Engineer will will have a Minimum 2 years of experience in technical support, preferably in a hardware and software environment as well as the following key skills: Strong understanding of computer hardware and software principles. Experience troubleshooting electronic devices and software applications. Excellent problem-solving and analytical skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Strong working knowledge of remote desktop tools is desirable. Strong working knowledge of Linux systems a plus Strong working knowledge of network infrastructure Experience with video surveillance systems and software a plus Interested? Here are your three options 1. “This is the job for me, I meet all the requirements” – Call now and let’s talk through your experience. Ask for Jon Webster on between 8.30am – 5.30pm 2. “I think I’m right for this position, but I’m not sure about some of the detail” – Click “apply now” so I can read your CV and come back to you. 3. “I’m interested but need to know more about what this job can offer me” – email (url removed) with your CV and questions and I will reply with more detail. Precision are committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system. PPTP
Technical Support Engineer employer: Precision People
Contact Detail:
Precision People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Make sure you familiarize yourself with the specific in-vehicle camera systems and back-office software mentioned in the job description. Understanding these technologies will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your troubleshooting skills, especially with electronic devices and software applications. Being able to articulate your problem-solving process can set you apart from other candidates.
✨Tip Number 3
If you have experience with remote desktop tools or Linux systems, be ready to discuss specific examples of how you've used these in past roles. This will show that you have the technical expertise they are looking for.
✨Tip Number 4
Engage with the company’s online presence or reach out to current employees on platforms like LinkedIn. This can provide you with insights into the company culture and may even give you an edge in your application.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Technical Support Engineer. Highlight your experience with troubleshooting, customer support, and any relevant technical skills in your application.
Tailor Your CV: Customize your CV to reflect the key skills mentioned in the job description, such as experience with electronic devices, software applications, and remote desktop tools. Use specific examples from your past work to demonstrate your expertise.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for the role and how your background aligns with the company's needs. Mention your problem-solving skills and any relevant experience with video surveillance systems or Linux.
Follow Up: After submitting your application, consider following up if you haven't heard back within a week. This shows your enthusiasm for the position and keeps you on their radar.
How to prepare for a job interview at Precision People
✨Show Your Technical Skills
Be prepared to discuss your experience with troubleshooting hardware and software issues. Highlight specific examples where you successfully diagnosed and resolved problems, especially related to camera systems or back-office software.
✨Demonstrate Problem-Solving Abilities
During the interview, be ready to walk through your thought process when faced with a technical challenge. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your analytical skills.
✨Familiarize Yourself with Relevant Technologies
Research the latest technologies in in-vehicle camera systems and video surveillance. Showing that you are up-to-date with industry trends will demonstrate your commitment to the role and your ability to provide informed support.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask about the company's technical environment, team dynamics, and ongoing training programs. This shows your interest in the position and helps you assess if the company is the right fit for you.
