At a Glance
- Tasks: Maintain and repair lifts while delivering top-notch customer service.
- Company: Join a leading organisation in the lift industry with a strong reputation.
- Benefits: Up to £52k salary, company vehicle, overtime, and training opportunities.
- Other info: Enjoy a dynamic work environment with excellent career growth potential.
- Why this job: Be part of a growing business and make a real impact in lift safety.
- Qualifications: NVQ Level 3 in Lift Service and solid experience as a Service Engineer.
The predicted salary is between 52000 - 52000 £ per year.
We are currently recruiting for an experienced Service Engineer on behalf of a leading organisation within the lift industry. This is an excellent opportunity to join a well‑established and growing business, working on a varied portfolio of lift equipment. You will be responsible for maintaining, repairing, and ensuring the safe operation of lifts while delivering a high standard of customer service.
Key Responsibilities:
- Carry out planned preventative maintenance (PPM) across your assigned portfolio, ensuring equipment is safe, compliant, and reliable.
- Respond to breakdowns, diagnose faults, and complete repairs within agreed SLAs.
- Aim to achieve first‑time fixes to minimise downtime and disruption.
- Undertake minor repairs to maintain ongoing operation and prevent escalation.
- Accurately use field management systems to record work in real time and ensure job completion.
- Identify and report additional repair, upgrade, or modernisation opportunities.
- Support neighbouring areas where required.
- Participate in an on‑call rota to provide out‑of‑hours emergency support.
- Deliver excellent on‑site customer service, maintaining a professional and approachable manner.
- Adhere to all health, safety, compliance, and quality standards at all times.
Minimum Skills / Experience Required:
- NVQ Level 3 in Lift Service, Maintenance, or Repair.
- Solid experience as a Service or Callout Engineer.
- Strong electrical and mechanical fault‑finding skills.
- Full UK driving licence.
- Customer‑focused approach.
- Professional, reliable, and safety‑conscious.
- Able to work independently and as part of a team.
- Adaptable, proactive, and solution‑oriented.
- Comfortable using digital field service management tools.
What’s on Offer:
- Competitive salary and overtime opportunities.
- Company vehicle and tools provided.
- Ongoing training and development.
- Opportunity to join a reputable and growing organisation.
- Onsite at 8am and finish at 5pm.
- Night call: 1 week in 4; standby £50 per weekday night, £125 per weekend night.
Lift Service Engineer in Southampton employer: Precision People
Join a leading organisation in the lift industry that prioritises employee well-being and professional growth. With competitive salaries, comprehensive benefits including enhanced maternity/paternity leave, and a supportive work culture, this role offers a unique opportunity to thrive in Southampton/Portsmouth while working on a diverse range of lift equipment. The company fosters a collaborative environment where ongoing training and development are encouraged, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Lift Service Engineer in Southampton
✨Tip Number 1
Network like a pro! Reach out to your contacts in the lift industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience or shadow someone in the role. This not only boosts your skills but also shows potential employers that you're serious about the lift service game.
✨Tip Number 3
Ace the interview! Prepare for common questions related to lift maintenance and customer service. Show off your problem-solving skills and how you handle breakdowns – they want to see you in action!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to showcase your NVQ Level 3 and any relevant experience to stand out from the crowd.
We think you need these skills to ace Lift Service Engineer in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the lift industry and showcases your NVQ Level 3 qualifications. We want to see how your skills match up with what we're looking for, so don’t be shy about showing off your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the lift industry and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Customer Service Skills:Since delivering excellent customer service is key for us, make sure to include examples of how you've gone above and beyond for customers in your application. We want to know how you handle challenges and keep clients happy!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Precision People
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to lift service and maintenance. Be ready to discuss your experience with electrical and mechanical fault-finding, as well as any specific lift systems you've worked on. This will show that you're not just a candidate, but a knowledgeable professional.
✨Showcase Your Customer Service Skills
Since delivering excellent customer service is key in this role, prepare examples of how you've handled customer interactions in the past. Think about times when you went above and beyond to ensure client satisfaction, as this will highlight your customer-focused approach.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Prepare to discuss specific breakdown scenarios you've encountered and how you diagnosed and resolved them. This will demonstrate your proactive and solution-oriented mindset, which is crucial for a Lift Service Engineer.
✨Familiarise Yourself with Digital Tools
Since the role involves using field management systems, make sure you're comfortable discussing any digital tools you've used in previous jobs. If you have experience with similar software, mention it! This shows you're adaptable and ready to hit the ground running.
