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For Companies At a Glance
- Tasks: Join us as a Field Service Technician, installing and maintaining cutting-edge CNC machines.
- Company: Be part of a leading manufacturer with over 11,000 CNC machines installed worldwide.
- Benefits: Enjoy a competitive salary, overtime, commission, a company van, and a home-based role.
- Why this job: Work in a dynamic environment, develop your skills, and make a real impact on customer satisfaction.
- Qualifications: Bring your electrical and mechanical expertise, CAD experience, and a passion for customer service.
- Other info: Flexible working hours and a supportive team await you!
The predicted salary is between 32000 - 48000 £ per year.
Field Service Technician
East Midlands
Circa £40,000 per annum + Benefits
Are you an Experienced Field Service Technician within the machining industry? If yes, read on…
My client is one of the world's leading manufacturers within their industry. They are a growing company that has manufactured, sold, installed, and supported close to 11,000 CNC machines. They are currently looking for a skilled Field Service Technician to join their team and provide service and support to the existing customer base.
The Role:
- Professional service and installation of Waterjet & CNC Router Machines.
- Provide execution of warranty, repairs, maintenance, and installation of the products.
- Training customers on Waterjet & CNC Router Machines.
- Conduct on-site service calls.
- From time to time provide customer telephone and online support.
- Work with Factory Engineers on product development and system upgrades.
Minimum Skills / Experience Required:
- Electrical and Mechanical experience, electrically bias preferable.
- Experience using CAD packages.
- Ability to read schematics and fault find on Electrical equipment.
- Previous experience in a machining environment, CNC experience preferable.
- Valid driving license and passport.
- Experience delivering strong customer service.
The Package - Field Service Technician:
- Starting salary up to £40,000 per annum.
- Overtime available + Commission on sales of spare parts.
- Company van + fuel card.
- Home-based, hours door to door.
- Pension.
Interested?
To apply for the Field Service Technician position, here are your two options:
"This is the job for me! When can I start?" - Call now and let’s talk through your experience. Ask for Emily Wolfe on (phone number removed) between 8.30am - 5.30pm.
"I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know.
Service Engineer employer: Precision People
Contact Detail:
Precision People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with CNC machines and any specific models you've worked with. This will show that you have the practical skills needed for the role.
✨Tip Number 2
Familiarise yourself with the company's products and services before your interview. Being knowledgeable about their Waterjet and CNC Router Machines will demonstrate your genuine interest in the position.
✨Tip Number 3
Prepare examples of how you've delivered excellent customer service in previous roles. This is crucial for a Field Service Technician, as you'll be interacting with clients regularly.
✨Tip Number 4
If you have experience using CAD packages, be ready to discuss specific projects where you've applied this skill. It can set you apart from other candidates who may not have this technical expertise.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the machining industry, particularly with CNC machines. Emphasise your electrical and mechanical skills, as well as any customer service experience.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience with Waterjet and CNC Router Machines, and how you can contribute to the company's success.
Showcase Technical Skills: In your application, clearly outline your proficiency with CAD packages and your ability to read schematics. Provide examples of how you've successfully fault-finded on electrical equipment in previous roles.
Highlight Customer Service Experience: Since the role involves training customers and providing support, include specific examples of how you've delivered excellent customer service in past positions. This will demonstrate your suitability for the role.
How to prepare for a job interview at Precision People
✨Showcase Your Technical Skills
Make sure to highlight your electrical and mechanical experience during the interview. Be prepared to discuss specific projects or tasks where you successfully used these skills, especially in relation to CNC machines.
✨Demonstrate Customer Service Experience
Since the role involves providing strong customer service, share examples of how you've effectively communicated with clients in the past. Discuss any training sessions you've conducted or support you've provided to customers.
✨Familiarise Yourself with CAD Software
As experience using CAD packages is essential, brush up on your knowledge of relevant software before the interview. Be ready to explain how you've used CAD in previous roles and how it relates to the position you're applying for.
✨Prepare for Practical Scenarios
Expect to be asked about troubleshooting and fault-finding scenarios. Prepare to discuss how you would approach diagnosing issues with electrical equipment or CNC machines, as this will demonstrate your problem-solving abilities.
