At a Glance
- Tasks: Maintain and repair lifts while ensuring top-notch customer service.
- Company: Join a leading organisation in the lift industry with a strong reputation.
- Benefits: Competitive salary, overtime, company vehicle, and ongoing training.
- Other info: Enjoy a dynamic work environment with excellent career development opportunities.
- Why this job: Be part of a growing business and make a real difference in lift safety.
- Qualifications: NVQ Level 3 in Lift Service and solid experience as a Service Engineer.
The predicted salary is between 52000 - 52000 £ per year.
We are currently recruiting for an experienced Service Engineer on behalf of a leading organisation within the lift industry. This is an excellent opportunity to join a well-established and growing business, working on a varied portfolio of lift equipment. You will be responsible for maintaining, repairing, and ensuring the safe operation of lifts while delivering a high standard of customer service.
Key Responsibilities of Lift Service Engineer:
- Carry out planned preventative maintenance (PPM) across your assigned portfolio, ensuring equipment is safe, compliant, and reliable.
- Respond to breakdowns, diagnose faults, and complete repairs within agreed SLAs.
- Aim to achieve first-time fixes to minimise downtime and disruption.
- Undertake minor repairs to maintain ongoing operation and prevent escalation.
- Accurately use field management systems to record work in real time and ensure job completion.
- Identify and report additional repair, upgrade, or modernisation opportunities.
- Support neighbouring areas where required.
- Participate in an on-call rota to provide out-of-hours emergency support.
- Deliver excellent on-site customer service, maintaining a professional and approachable manner.
- Adhere to all health, safety, compliance, and quality standards at all times.
Minimum Skills / Experience Required for the Lift Engineer role:
- NVQ Level 3 in Lift Service, Maintenance, or Repair.
- Solid experience as a Service or Callout Engineer.
- Strong electrical and mechanical fault-finding skills.
- Full UK driving licence.
- Customer-focused approach.
- Professional, reliable, and safety-conscious.
- Able to work independently and as part of a team.
- Adaptable, proactive, and solution-oriented.
- Comfortable using digital field service management tools.
What's on Offer:
- Competitive salary and overtime opportunities.
- Company vehicle and tools provided.
- Ongoing training and development.
- Opportunity to join a reputable and growing organisation.
- Onsite at 8am and finish at 5pm.
- Night call: 1 week in 4; standby £50 per weekday night, £125 per weekend night.
Lift Service Engineer employer: Precision People
Join a leading organisation in the lift industry that prioritises employee well-being and professional growth. With competitive salaries, comprehensive benefits including enhanced maternity/paternity leave, and ongoing training opportunities, we foster a supportive work culture in the vibrant Southampton/Portsmouth area. Our commitment to excellence ensures that you will be part of a dynamic team dedicated to delivering high-quality service while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Lift Service Engineer
✨Tip Number 1
Get to know the company! Research their values, projects, and culture. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to lift service engineering. Think about your past experiences and how they relate to the role. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Lift Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the lift industry and any relevant qualifications. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Show Off Your Customer Service Skills:Since delivering excellent customer service is key for us, make sure to include examples of how you've gone above and beyond for customers in your application. We want to know how you handle challenges and keep clients happy!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Precision People
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to lift service and maintenance. Be ready to discuss your experience with electrical and mechanical fault-finding, as well as any specific lift systems you've worked on. This will show that you're not just a good fit for the role, but that you genuinely understand the industry.
✨Showcase Your Customer Service Skills
Since delivering excellent customer service is key in this role, think of examples from your past experiences where you went above and beyond for a client. Prepare to share how you handle difficult situations or complaints, as this will demonstrate your customer-focused approach.
✨Be Ready for Real-Time Problem Solving
During the interview, you might be asked to solve a hypothetical breakdown scenario. Practice articulating your thought process clearly and logically. This will help the interviewer see how you diagnose faults and come up with solutions quickly, which is crucial for minimising downtime.
✨Familiarise Yourself with Digital Tools
Since you'll be using field management systems, it’s a good idea to mention any relevant software you’ve used in the past. If you’re not familiar with specific tools, do a bit of research beforehand. Showing that you’re comfortable with technology will give you an edge over other candidates.
