At a Glance
- Tasks: Maintain and repair lifts while ensuring top-notch customer service.
- Company: Join a leading organisation in the lift industry with a strong reputation.
- Benefits: Competitive salary, overtime, company vehicle, and ongoing training.
- Other info: Enjoy a dynamic work environment with excellent career development opportunities.
- Why this job: Be part of a growing business and make a real difference in safety and service.
- Qualifications: NVQ Level 3 in Lift Service and solid experience as a Service Engineer.
The predicted salary is between 52000 - 52000 £ per year.
We are currently recruiting for an experienced Service Engineer on behalf of a leading organisation within the lift industry. This is an excellent opportunity to join a well-established and growing business, working on a varied portfolio of lift equipment. You will be responsible for maintaining, repairing, and ensuring the safe operation of lifts while delivering a high standard of customer service.
Key Responsibilities of Lift Service Engineer:
- Carry out planned preventative maintenance (PPM) across your assigned portfolio, ensuring equipment is safe, compliant, and reliable.
- Respond to breakdowns, diagnose faults, and complete repairs within agreed SLAs.
- Aim to achieve first-time fixes to minimise downtime and disruption.
- Undertake minor repairs to maintain ongoing operation and prevent escalation.
- Accurately use field management systems to record work in real time and ensure job completion.
- Identify and report additional repair, upgrade, or modernisation opportunities.
- Support neighbouring areas where required.
- Participate in an on-call rota to provide out-of-hours emergency support.
- Deliver excellent on-site customer service, maintaining a professional and approachable manner.
- Adhere to all health, safety, compliance, and quality standards at all times.
Minimum Skills / Experience Required for the Lift Engineer role:
- NVQ Level 3 in Lift Service, Maintenance, or Repair.
- Solid experience as a Service or Callout Engineer.
- Strong electrical and mechanical fault-finding skills.
- Full UK driving licence.
- Customer-focused approach.
- Professional, reliable, and safety-conscious.
- Able to work independently and as part of a team.
- Adaptable, proactive, and solution-oriented.
- Comfortable using digital field service management tools.
What's on Offer:
- Competitive salary and overtime opportunities.
- Company vehicle and tools provided.
- Ongoing training and development.
- Opportunity to join a reputable and growing organisation.
- Onsite at 8am and finish at 5pm.
- Night call: 1 week in 4; standby £50 per weekday night, £125 per weekend night.
Interested? To apply for this Lift Service Engineer position, here are your two options:
- Call now and let's talk through your experience. Ask for Shanice Vickers on (phone number removed) between 8.30am - 5.30pm.
- Click 'apply now' so I can read your CV and let you know - (url removed).
Lift Servce Engineer employer: Precision People
Join a leading organisation in the lift industry that values its employees and fosters a supportive work culture. With competitive salaries, ongoing training, and a comprehensive benefits package including enhanced maternity/paternity leave and an employee assistance programme, this role offers not just a job but a pathway for professional growth in Guildford. Experience a dynamic environment where your contributions are recognised and rewarded, making it an excellent place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Lift Servce Engineer
✨Tip Number 1
Get your networking game on! Reach out to people in the lift industry, attend local meetups, or join online forums. You never know who might have a lead on that perfect Service Engineer role.
✨Tip Number 2
Don’t just sit back and wait for job alerts. Be proactive! Check our website regularly for new openings and apply directly. It shows you're keen and ready to jump in.
✨Tip Number 3
Prepare for interviews by brushing up on your technical skills and customer service scenarios. Think about how you can demonstrate your fault-finding expertise and reliability during the chat.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the Lift Service Engineer position. We love seeing candidates who are eager!
We think you need these skills to ace Lift Servce Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the lift industry. We want to see how your skills match up with the key responsibilities listed in the job description, so don’t hold back on showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Lift Service Engineer role. We love seeing enthusiasm and a clear understanding of what the job entails, so let your personality come through.
Showcase Your Customer Service Skills:Since delivering excellent customer service is key in this role, make sure to include examples of how you've gone above and beyond for customers in your application. We want to know how you handle challenges and maintain professionalism!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Precision People
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to lift service and maintenance. Be prepared to discuss your experience with electrical and mechanical fault-finding, as well as any specific lift systems you've worked on. This will show that you're not just a good fit for the role, but that you genuinely understand the industry.
✨Showcase Your Customer Service Skills
Since delivering excellent customer service is key in this role, think of examples from your past experiences where you went above and beyond for a client. Be ready to explain how you handle difficult situations and maintain professionalism, especially when things don’t go as planned.
✨Be Ready for Real-Time Problem Solving
Prepare for potential scenario-based questions where you might need to diagnose a fault or suggest a solution on the spot. Practising these types of questions can help you feel more confident and demonstrate your proactive, solution-oriented mindset.
✨Familiarise Yourself with Digital Tools
Since you'll be using field management systems, it’s a good idea to familiarise yourself with similar tools if you haven’t already. Mention any relevant software experience during the interview to show that you’re comfortable with technology and can adapt quickly.
