At a Glance
- Tasks: Help vulnerable people access support and build trusted relationships.
- Company: Support North Northants, a community wellbeing service that never gives up on people.
- Benefits: Competitive salary, hybrid working, and a chance to make a real difference.
- Other info: Join a dynamic team committed to equality, diversity, and inclusion.
- Why this job: Be the first point of contact for those in need and create tailored support plans.
- Qualifications: 1-2 years in social care or community services, with strong relationship-building skills.
The predicted salary is between 28007 - 28007 £ per year.
£28,007 per annum | 37 hours per week | Kettering & Corby or Wellingborough & East Northants (hybrid, base: Wellingborough) | Fixed term to June 2027 (extension planned to March 2029)
About Us
Support North Northants is a VCSE-led community wellbeing service. Our motto is simple: we don't give up on people. We bring together voluntary, statutory and private sector partners to ensure vulnerable people get the right support, first time — and only have to tell their story once.
The Role
As a Community Link Worker you'll be at the heart of helping people access the support they need. Often the first point of contact for individuals and partners, you'll build trusted relationships and provide personalised support. More than signposting, you'll work alongside people to understand their goals, develop tailored support plans, and guide them through every stage of their journey.
Key Responsibilities
- Carrying out person-centred, holistic conversations by phone or in person
- Developing outcomes-focused support plans and providing practical support
- Working with statutory and voluntary sector partners to coordinate support
- Updating, maintaining and monitoring records
- Identifying advocacy needs and safeguarding concerns, taking appropriate action
- Processing referrals and answering enquiries
- Building positive relationships and trust with service users and partners
About You
- 1–2 years' experience in social care, health, community services or VCSE
- Experience supporting people with complex or multiple needs
- Understanding of the barriers faced by adults at risk in North Northants
- Strong relationship-building skills across sectors
- Committed to EDI and trauma-informed practice
- Organised, digitally confident, and able to manage a caseload
- Full driving licence and access to a vehicle (essential)
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