At a Glance
- Tasks: Lead initiatives to enhance operational excellence and improve business processes.
- Company: Join a forward-thinking company dedicated to precision medicine and operational improvement.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on continuous improvement and innovation.
- Why this job: Make a real impact by driving change and improving processes in a dynamic environment.
- Qualifications: Bachelor's degree and 5-7 years in operations support or change management.
The predicted salary is between 40500 - 49500 £ per year.
Job Summary And Purpose
The Senior Operations Specialist leverages expertise and knowledge to plan and manage initiatives and activities designed to improve the quality, efficiency and effectiveness of the delivery of studies to Sponsors.
The Sr Operations Specialist develops and implements processes, change management plans, standards or operational plans with the goal of operational excellence across the business collaborating across a group of diverse stakeholders.
Job Summary And Purpose
The Senior Operations Specialist leverages expertise and knowledge to plan and manage initiatives and activities designed to improve the quality, efficiency and effectiveness of the delivery of studies to Sponsors.
The Sr Operations Specialist develops and implements processes, change management plans, standards or operational plans with the goal of operational excellence across the business collaborating across a group of diverse stakeholders.
They will support a wide range of activities within the Business & Operational Excellence group.
Specific tasks depend on the functional area, including Process improvement, support of training content and/or development and deployment of change management initiatives.
This role executes functional priorities with minimal oversight.
Main Duties & Responsibilities
- Support the vision of and commitment to continuous improvement in operational excellence across all activities.
- Lead the evaluation of business processes and workflows to identify opportunities for improvement or automation under direction of a supervisor.
- Participate with stakeholders in root-cause problem-solving techniques to identify core process challenges.
- Support the development of recommendations for process improvement, leveraging subject matter experts for critical input.
- Partner with cross functional leadership to prioritize improvement opportunities and support strategic initiatives.
- Partner on the design and implementation of new business processes with organizational context and priorities in mind.
- Lead change management initiatives and support business through a communication framework assessment of impact on roles and deploy a variety of tactics to support change management effort to ensure adoption and sustainability of process changes.
- Lead internal communication to effectively update stakeholders on progress, performance, key issues, and blockers that may impact business attainment or critical program and project completion
- Identify operational risks and lead implementation of mitigation plans.
- Ensure or lead the documentation of business process.
- Work with leadership to establish key performance metrics and dashboards for monitoring operational performance.
- Provide insight into training and guidance to teams on new processes and how to identify improvement opportunities, building awareness on continual improvement initiatives
- Support standardized best practices and processes across the organization to ensure consistency and sustainability.
- Monitor, measure, and analyze the effectiveness of new initiatives and processes, making adjustments as needed.
- Monitor adoption of process, system and organizational changes to ensure long term and sustained adoption.
- Prepare and maintain tools and templates to support execution
- Schedule meetings, take notes, and track actions
- Travel as needed
- Minimum
Education and Experience
- Bachelor's degree or equivalent experience
- 5-7 years in change management, operations support, and process improvement experience
- Experience in CRO/pharmaceutical/biotechnology drug development or demonstrated competency in the key areas of the role
- Strong drug development experience with understanding of other functions relevant to the position.
- Knowledge, Skills, And Competencies
- Proficiency in Microsoft Office (Outlook, Word, Excel, Power Point, Teams)
- Strong written and verbal English communication skills
- Knowledge of ICH-GCP and regulatory guidance
- Strong interpersonal and training skills
- Self-motivated and detail-oriented
- Ability to work independently and in teams
- Strong professionalism, sense of ownership and pride in quality of outputs
- Understanding of change management models (ie ADKAR) and use of change radars
- Flexible attitude with respect to work assignments and ability to thrive in a fast-paced dynamic environment
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Precision Medicine Group is an Equal Opportunity Employer.
Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at
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Senior Operations Specialist in London employer: Precision for Medicine
At Precision AQ, we offer a vibrant work environment where innovation meets collaboration, making us an exceptional employer for Project Managers in the HEOR space. Our culture mirrors that of a start-up within a well-established global organisation, providing ample opportunities for professional growth and development while working alongside industry leaders. With a focus on meaningful projects and a commitment to quality, you will thrive in a role that not only challenges you but also allows you to make a significant impact in healthcare outcomes.
