Information Security Manager

Engage is a business unit within Precisely Software Incorporated, which produces a suite of SaaS and on-prem software products that handle personal data. We are looking for a Business Information Security Officer with experience aligning product design and delivery to information security compliance frameworks and privacy regulations. As part of the R&D team, the Business Information Security Officer will manage a team who are responsible for overseeing a range of technical and process security controls.

You will operate as one of several business unit and functional Business Information Security Officers and work within the Federated Infosec and Governance architecture under the guidance and governance frameworks of the Precisely Chief Information Security Officer and Chief Privacy Officer. You will be expected to align and maintain controls within the Precisely information security management system. They will ensure compliance to company information security policies and efficacy of standard controls. You will work with the Precisely InfoSec Compliance and Privacy teams as well as Precisely’s external auditors to maintain current and future certification to compliance frameworks and regulations. You will work with internal product management, product development and professional services teams to ensure that team practices are in line with policies and will communicate the security risks to Precisely InfoSec risk boards and management.

The role requires a thorough understanding of the technology underpinning the Engage software products, as well as a broad, up-to-date knowledge of information security frameworks, pertinent regulation and legislation, vulnerability management, incident management and response, secure development techniques and approaches, Cyber Security engineering and operations, and management and governance of Cyber Risk and Cyber Security. Having performed a similar role in a distributed organisation, you will have a strong information security background.

What you will do:

• Align to Precisely Information Security Management System across the Engage business unit that addresses the needs of Engage, staff, partners, customers, and other external stakeholders in line with relevant legislation and industry standards.
• Maintain current SOC 1 & 2 Type II, HIPAA HITECH and ISO 27001 & 27701 certification for Engage software products.
• Maintain documentation and processes necessary to comply with contractual obligations and customer security requirements.
• Implement additional compliance in coordination with Precisely InfoSec Compliance as needed for each software product.
• Maintain robust and fit-for-purpose operational procedures.
• Ensure that the structures and reporting systems are in place to allow the Engage Information Security team to work with the Precisely CISO Office in maintaining the highest standards of quality, legal and regulatory compliance and corporate governance in all areas.
• Provide advice and direction to the Engage Product Management team, on how software products can comply with regulations.
• Propose changes to the Engage Information and Cyber Security systems, processes and procedures by continuously analysing and reviewing appropriate security technologies and practices as informed by Precisely standards.
• Ensure that information and Cyber Security risks to Engage are identified and managed appropriately.
• Use and improve Precisely measures and metrics to support the assessment, reporting and ongoing improvement of the Engage information security posture.
• Work closely with internal stakeholders to keep abreast of planned changes to technologies, working practices, and business activities that could have an impact on Engage’s Information Security or risk profile.
• Maintain the Precisely information assurance framework for Engage, enforcing compliance with policies in conjunction with internal audit.
• Align to Precisely standards and oversee Cloud Governance procedures for all infrastructure running in the cloud.
• Coordinate quarterly DAST scans, annual internal pen testing and annual third-party penetration testing across all Engage products.
• Maintain accurate security scorecards across all products. Work with product teams to prioritise work to improve security score.
• Communicate security risks to Precisely InfoSec Risk Board and senior leadership.
• Coordinate monthly vulnerability scans for all internal and cloud-hosted infrastructure.
• Achieve high scores in third party cybersecurity ratings including BitSight to maintain brand reputation for Engage assets.
• Maintain accurate inventory of open-source component usage across Engage products. Coordinate legal review for use of components that breach policies.
• Coordinate annual legal review of privacy across Engage products.
• Ensure all Engage products comply with US cryptography export regulations.
• Assist investigations into information security breaches under Precisely Incident Response process with Precisely CyberSecurity Operations Center ensuring root-causes of such breaches are understood and addressed.
• Assist as SME in responding to information security questionnaires during RFP process.
• Write and maintain technical security whitepapers for Engage software products.

What we are looking for:

• Management of an Information Security Management System in a complex IT organisation encompassing service delivery, application development and IT infrastructure.
• Completion of Information Security questionnaires as part of RFP responses.
• Line management of team members.
• An excellent understanding of best practice within Information Security and risk management including standards such as ISO 27001.
• A strong understanding of one or more areas or legislation and regulations that impact information Security E.g. GDPR, HIPAA, PCIDSS, CCPA.
• An understanding of current and emerging threats and countermeasures and the product challenges to addressing these threats.
• An understanding of Application Security threats and countermeasures.
• A good practical knowledge of security technologies and wider business solutions including DevOps, Identity and Access Management, penetration testing tools, remote working and cloud technologies.
• The ability to work within a compliance or regulatory framework and to evidence continuous improvement.
• Excellent communication skills, both written and verbal. Ability to present complex or highly technical issues in simple and easy-to-understand formats.
• An ability to think and plan strategically and systematically while recognising the need to deliver to the business requirements.
• The ability to be pragmatic while balancing the needs of the business against security.
• The ability to cut through organisational and political barriers to achieve the overall goal.

Qualifications:

• An appropriate degree, equivalent qualification or experience.

Preferred requirements:

• One or more of the following qualifications are highly desirable: Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information systems Auditor (CISA), Achieved Senior or Lead level certification in the NCSC’s Certified Cyber Professional scheme in one or more of Security and Information Risk Advisor (SIRA), IA Architect, IA Auditor, IT Security Officer.
• Experience using GRC platforms to define and manage InfoSec policies, prepare for audits and manage risk.
• Experience of tooling to manage RFP responses.
• Perform SAST/DAST scans & Pen Test assessments.
• Experience with automated cloud compliance.