At a Glance
- Tasks: Support the Renewal Team by managing contract records and ensuring a seamless renewal process.
- Company: Join Precisely, a leader in data integrity with a focus on innovation and support.
- Benefits: Enjoy a flexible work-from-anywhere culture, career development, and a diverse environment.
- Other info: Collaborate with a global team and thrive in a fast-paced, dynamic environment.
- Why this job: Make an impact by enhancing customer experiences and working with cutting-edge AI tools.
- Qualifications: 3-5 years in SaaS, strong numeracy skills, and proficiency in Microsoft 365 and Salesforce.
The predicted salary is between 30000 - 40000 £ per year.
Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a 'work from anywhere' culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents.
Overview: The Renewal Coordinator is an operational role, supporting the Renewal Team by ensuring the accuracy and completeness of all renewal records, pricing renewals, preparing quotes and aiding in the booking process. This role closes the loop and fills the gaps in all renewal processes from the beginning of the life of a contract and throughout its renewal history. Ensuring the renewal flows through to all back-office systems and provides accurate information for all areas of the business but most essentially giving the customer a clear and defined picture of their holding and a first-class experience with the business each year.
What you will do:
- Ensure contract records are accurate, complete and product configuration is correct
- Align co-term, expansion and upgrade sales with correct contract records
- Ensure all expirations flow to Salesforce renewals
- Prepare quotes, including complex pricing models, incorporating current processes and policies
- Booking closed orders through to order processing
- Managing booking queries, working with Order Management, Fulfilment and Renewal Account Managers to ensure all queried orders are resolved and ordered
- Contract research – interrogating multiple systems to find completed contracts and work with account managers to provide relevant renewal information
What we are looking for:
- Deal Desk or Order Management or Finance experience in SaaS environment
- 3-5 years experience
- Strong numeracy skills and proficiency with Microsoft 365, particularly Excel
- Salesforce or similar CRM experience
- Travel is required: Quarterly team meetings in Reading / London
- Professional demeanor with sound organizational and interpersonal skills
- Uses discretion and maintains firm’s privacy and client confidentiality
- Works well under pressure; able to manage time effectively in an active, fast-paced environment with multiple demands, shifting priorities and deadlines
AI Skills/Knowledge: Precisely is an AI-first organization. All employees are expected to demonstrate proficiency in applying AI tools to accelerate their work, improve output quality, and eliminate low-value tasks. Candidates should be comfortable using generative AI tools (e.g., Microsoft Copilot, ChatGPT) in their day-to-day workflows, able to evaluate AI-generated outputs critically, and open to continuously adopting new AI capabilities as they emerge. Use AI Tools to research, draft emails utilizing Copilot.
Preferred requirements: Experience in renewals.
Renewal Coordinator employer: Precisely International Jobs
Joining Precisely as a Renewal Coordinator means becoming part of a dynamic team that values openness, determination, individuality, and collaboration. With a strong commitment to employee growth and a flexible 'work from anywhere' culture, you will have the opportunity to thrive in a diverse environment while contributing to innovative solutions that empower over 12,000 global organisations. Enjoy the benefits of professional development, a supportive work culture, and the chance to work with cutting-edge AI tools in a role that is crucial to delivering exceptional customer experiences.
Contact Details:
Precisely International Jobs Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Renewal Coordinator
✨Tip Number 1
Get to know Precisely inside out! Research their products, values, and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Mock interviews with friends or family can help you get comfortable discussing your experience and how it aligns with the Renewal Coordinator role. Plus, it’s a great way to refine your answers.
✨Tip Number 3
Don’t forget to showcase your AI skills! Since Precisely is an AI-first organisation, be ready to discuss how you've used AI tools in your previous roles. This will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team at Precisely.
We think you need these skills to ace Renewal Coordinator
Some tips for your application 🫡
Be Authentic:When you're filling out your application, just be yourself! We want to see the real you, so don’t impersonate anyone else. Show us your unique skills and experiences that make you a great fit for the Renewal Coordinator role.
Tailor Your Application:Make sure to customise your application to highlight your experience in SaaS environments and your proficiency with tools like Microsoft 365 and Salesforce. This will help us see how you can contribute to our team right from the get-go!
Show Off Your AI Skills:Since we’re an AI-first organisation, let us know how you’ve used AI tools in your previous roles. Whether it’s drafting emails or analysing data, we want to hear about your experience and how you can leverage these tools in your work with us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Precisely International Jobs
✨Know Your Numbers
As a Renewal Coordinator, you'll be dealing with pricing renewals and complex models. Brush up on your numeracy skills and be ready to discuss how you've handled similar tasks in the past. Use specific examples to showcase your experience with numbers and data.
✨Familiarise Yourself with AI Tools
Since Precisely is an AI-first organisation, make sure you're comfortable using generative AI tools like Microsoft Copilot or ChatGPT. Prepare to discuss how you've used these tools in your previous roles to improve efficiency and output quality.
✨Understand the Renewal Process
Dive deep into the renewal processes relevant to SaaS environments. Be prepared to explain how you ensure accuracy and completeness in contract records, and how you manage booking queries. This will show that you understand the role's requirements and can hit the ground running.
✨Showcase Your Organisational Skills
The role requires strong organisational skills, especially when managing multiple demands and shifting priorities. Think of examples where you've successfully juggled various tasks under pressure, and be ready to share them during the interview.
