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For Companies At a Glance
- Tasks: Support and maintain core IT infrastructure, including servers, storage, and networking.
- Company: Join a global professional services firm known for its collaborative and innovative environment.
- Benefits: Enjoy a 12-month fixed-term contract with opportunities for training and development.
- Why this job: Be part of a forward-thinking team that values security and innovation in IT.
- Qualifications: 8+ years in IT infrastructure; experience with Microsoft 365, Azure, and VMware is essential.
- Other info: Participate in out-of-hours support and engage with vendors for escalations.
The predicted salary is between 36000 - 60000 £ per year.
A global professional services firm is seeking an experienced Infrastructure Services Analyst to support and maintain its core IT infrastructure. This role is ideal for someone with a deep technical background in networking, servers, storage, cloud platforms, and unified communications, and who thrives in a collaborative, service-driven environment.
Key Responsibilities:
- Manage and support the firm's infrastructure: servers, storage, firewalls, WAN/LAN, Wi-Fi, internet, and unified communications.
- Administer and monitor systems including Windows Server, Azure, Entra ID, Intune, VMWare, VXRail, Rubrik, Commvault, and more.
- Conduct vulnerability analysis and manage patching using SIEM tools (e.g., Rapid7).
- Collaborate with the security team to ensure proper infrastructure security controls are deployed and maintained.
- Lead technical troubleshooting and respond to incidents in line with change and incident management protocols.
- Maintain accurate documentation of infrastructure components, maintenance activities, and configurations.
- Provide guidance and training to other IT colleagues to ensure cohesive service delivery.
- Engage with vendors and third parties for escalations and managed services.
- Participate in out-of-hours support and emergency response, as needed.
What We're Looking For:
- 8+ years of experience in IT infrastructure or systems administration within complex, global environments.
- Experience working within ITIL frameworks and ideally ISO 27001-compliant settings.
- Strong working knowledge of:
- Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint Online)
- Azure IaaS
- VMware vSphere & Dell VxRail
- NetApp storage
- Juniper Mist & Cato SE
- Firewalls
- PowerShell Scripting and automation
- Windows Server (2008-2025)
- Networking: DNS, DHCP, subnets, VLAN, TCP/IP, SD-WAN, VPNs
- Microsoft Azure Administrator (AZ-104)
- VMware Certified Professional (VCP)
- Juniper Mist AI (Wireless/Wired)
- Microsoft 365 Fundamentals
- ITIL Foundation (v3 or v4)
This is a fantastic opportunity to contribute to the ongoing stability, security, and innovation of a global infrastructure estate, while working in a collaborative and forward-thinking IT team.
Contact Detail:
Precise Placements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Services Analyst - 12-Month Fixed-Term Contract
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Azure, VMware, and Microsoft 365. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Network with professionals in the industry, especially those who work in similar roles. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience with ITIL frameworks and how you've applied them in past roles. Being able to articulate your understanding of these processes will demonstrate your fit for the collaborative, service-driven environment they are looking for.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of past incidents you've managed or resolved. This will highlight your technical troubleshooting abilities and your capacity to respond effectively under pressure, which is crucial for this role.
We think you need these skills to ace Infrastructure Services Analyst - 12-Month Fixed-Term Contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT infrastructure and systems administration. Focus on your technical skills related to networking, servers, and cloud platforms, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT infrastructure and your ability to work in a collaborative environment. Mention specific experiences that align with the job responsibilities, such as managing servers or conducting vulnerability analysis.
Highlight Relevant Certifications: If you have any of the desirable certifications mentioned in the job description, be sure to include them prominently in your application. This can set you apart from other candidates.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully troubleshot technical issues or managed incidents in previous roles. This demonstrates your capability to handle the responsibilities outlined in the job description.
How to prepare for a job interview at Precise Placements
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with specific technologies mentioned in the job description, such as Azure, VMware, and networking protocols. Highlight any relevant projects or challenges you've tackled in these areas.
✨Demonstrate Problem-Solving Skills
Expect scenario-based questions that assess your troubleshooting abilities. Prepare examples of past incidents you've resolved, focusing on your thought process and the steps you took to find a solution.
✨Familiarise Yourself with ITIL Practices
Since the role involves working within ITIL frameworks, brush up on ITIL principles and how they apply to infrastructure management. Be ready to discuss how you've implemented these practices in previous roles.
✨Emphasise Collaboration and Communication
This position requires working closely with other teams and vendors. Share examples of how you've successfully collaborated in the past, and be prepared to discuss your approach to training and guiding colleagues.
