Service Manager

Service Manager

Full-Time 27560 - 27560 £ / year (est.) No home office possible
Precious Homes Ltd

At a Glance

  • Tasks: Lead and manage a supported living service for adults with autism and learning disabilities.
  • Company: Precious, an innovative social care provider focused on genuine career progression.
  • Benefits: Competitive salary, supportive environment, and opportunities for career growth.
  • Other info: Dynamic team culture with a focus on person-centred care.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: NVQ level 3 or above and 12 months experience in a similar role.

The predicted salary is between 27560 - 27560 £ per year.

Location – Maisemore

Salary - £27,560

Role - Full Time Permanent

Overview of the role:

  • As Service Manager you are responsible for the operational day to day management of the service ensuring that your service is compliant with relevant legislation.
  • It is an expectation that Service Managers are visible and leading from the front and this means being regularly on the floor and not being office based.

Responsibilities:

  • To maintain a high-quality service.
  • To ensure the service complies with the requirements of the Health & Social Care Legislation, Precious policies and procedures.
  • To support with the monthly Registered Managers audit to monitor the service performance.
  • Where service improvements are identified in the monthly audit or any other external or internal audits.
  • Ensure the SIP is maintained as a live document and kept updated at least monthly as a minimum.
  • Ensure the online staff rota system is updated with all payroll, month-end and lockdown deadlines met.
  • To always ensure the service delivery is person centred and this is evidenced in the support plans, rotas, staff and service meetings, induction, training and culture of the service.
  • To ensure that all necessary records are complete, accurate and legible, and available to authorised persons when required.

About us:

Precious is an established, innovative and expanding social care provider. We offer registered care and supported living services to adults with autism and learning disabilities. We are different from other care providers, we believe we offer genuine career progression opportunities and provide a great working environment which results in our teams delivering fantastic outcomes for the people we support.

Requirements:

  • NVQ level 3 or above.
  • 12 months experience in similar role.
  • Experience managing a service for adults with additional needs.

Service Manager employer: Precious Homes Ltd

Precious is an exceptional employer, offering a supportive and dynamic work environment for Service Managers at our Maisemore location. With a strong focus on career progression and a commitment to person-centred care, we empower our employees to lead from the front while ensuring compliance with health and social care legislation. Join us to make a meaningful impact in the lives of adults with autism and learning disabilities, all while enjoying a collaborative culture that values your contributions.
Precious Homes Ltd

Contact Detail:

Precious Homes Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager

✨Tip Number 1

Get to know the company culture! Before your interview, check out Precious' website and social media. Understanding their values will help you connect during the conversation.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate your experience effectively.

✨Tip Number 3

Show your passion for the role! When discussing your experience, highlight specific examples that demonstrate your commitment to providing high-quality support for adults with autism and learning disabilities.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position and keeping you fresh in their minds.

We think you need these skills to ace Service Manager

Operational Management
Compliance with Health & Social Care Legislation
Audit Management
Service Improvement
Person-Centred Care
Record Keeping
Staff Management
Team Leadership
Communication Skills
Time Management
Problem-Solving Skills
Experience with NVQ Level 3 or above
Experience in Supported Living Services

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for supporting adults with autism and learning disabilities shine through. We want to see why you're passionate about this role and how you can make a difference in our team.

Tailor Your CV: Make sure your CV is tailored to the Service Manager position. Highlight your relevant experience and qualifications, especially your NVQ level 3 or above. We love seeing how your background aligns with what we do at Precious.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us your organisational skills right from the start!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Precious!

How to prepare for a job interview at Precious Homes Ltd

✨Know Your Legislation

Familiarise yourself with the Health & Social Care legislation relevant to supported living services. Being able to discuss how you ensure compliance in your previous roles will show that you’re serious about maintaining high standards.

✨Showcase Your Leadership Style

As a Service Manager, being visible and leading from the front is key. Prepare examples of how you've successfully led teams in the past, especially in challenging situations. This will demonstrate your hands-on approach and commitment to person-centred care.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations, such as service improvements or audits. Think through potential scenarios and have clear, structured responses ready to showcase your problem-solving skills.

✨Highlight Your Experience with Audits

Since you'll be involved in monthly audits, be ready to discuss your experience with them. Talk about how you've used audit results to drive service improvements and maintain compliance, showing that you can keep the service running smoothly.

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