Service Manager in Norton

Service Manager in Norton

Norton Full-Time 27560 - 27560 £ / year (est.) No home office possible
Precious Homes Ltd

At a Glance

  • Tasks: Lead and manage a supported living service for adults with autism and learning disabilities.
  • Company: Precious, an innovative social care provider focused on genuine career progression.
  • Benefits: Competitive salary, supportive work environment, and opportunities for career growth.
  • Other info: Join a dynamic team dedicated to delivering fantastic outcomes for those we support.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: NVQ level 3 or above and 12 months experience in a similar role.

The predicted salary is between 27560 - 27560 £ per year.

Location: Maisemore

Salary: £27,560

Role: Full Time Permanent

Service: Red Kite Court and Merlin Mews, supported living services for adults with Autism and learning Disabilities

Overview of the role: As Service Manager you are responsible for the operational day to day management of the service ensuring that your service is compliant with relevant legislation. It is an expectation that Service Managers are visible and leading from the front and this means being regularly on the floor and not being office based.

Responsibilities:

  • To maintain a high-quality service.
  • To ensure the service complies with the requirements of the Health & Social Care Legislation, Precious policies and procedures.
  • To support with the monthly Registered Managers audit to monitor the service performance.
  • Where service improvements are identified in the monthly audit or any other external or internal audits.
  • Ensure the SIP is maintained as a live document and kept updated at least monthly as a minimum.
  • Ensure the online staff rota system is updated with all payroll, month-end and lockdown deadlines met.
  • To always ensure the service delivery is person centred and this is evidenced in the support plans, rotas, staff and service meetings, induction, training and culture of the service.
  • To ensure that all necessary records are complete, accurate and legible, and available to authorised persons when required.

About us: Precious is an established, innovative and expanding social care provider. We offer registered care and supported living services to adults with autism and learning disabilities. We are different from other care providers, we believe we offer genuine career progression opportunities and provide a great working environment which results in our teams delivering fantastic outcomes for the people we support.

Requirements:

  • NVQ level 3 or above.
  • 12 months experience in similar role.
  • Experience managing a service for adults with additional needs.

Service Manager in Norton employer: Precious Homes Ltd

Precious is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a supportive and dynamic work environment in Maisemore. With a strong commitment to person-centred care, employees are encouraged to lead from the front, ensuring meaningful engagement with those they support while benefiting from genuine career progression opportunities. Join us to make a real difference in the lives of adults with autism and learning disabilities, all while being part of an innovative and expanding social care provider.
Precious Homes Ltd

Contact Detail:

Precious Homes Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager in Norton

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Precious and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Service Manager, especially your ability to lead from the front and maintain high-quality service.

✨Tip Number 3

Be ready to share specific examples! Think of situations where you've successfully managed a service or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Service Manager in Norton

Operational Management
Compliance with Health & Social Care Legislation
Audit Management
Service Improvement
Person-Centred Care
Record Keeping
Staff Management
Team Leadership
Communication Skills
NVQ Level 3 or above
Experience with Adults with Additional Needs
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for supporting adults with autism and learning disabilities shine through. We want to see that you genuinely care about making a difference in their lives!

Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Service Manager role. We love seeing how your background aligns with our values and the specific responsibilities outlined in the job description.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This helps us quickly see why you’d be a great fit for our team!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Precious Homes Ltd

✨Know Your Legislation

Familiarise yourself with the Health & Social Care Legislation relevant to the role. Being able to discuss how you ensure compliance in your previous roles will show that you understand the importance of regulations in providing high-quality care.

✨Showcase Your Leadership Style

As a Service Manager, being visible and leading from the front is key. Prepare examples of how you've successfully led teams in the past, particularly in challenging situations. This will demonstrate your hands-on approach and ability to inspire others.

✨Emphasise Person-Centred Care

Be ready to discuss how you have implemented person-centred care in your previous roles. Share specific instances where you tailored support plans to meet individual needs, as this aligns perfectly with the ethos of the company.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in the role and how you would address them, showcasing your proactive approach to service management.

Service Manager in Norton
Precious Homes Ltd
Location: Norton

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