Service Manager in Cheltenham

Service Manager in Cheltenham

Cheltenham Full-Time 27560 - 27560 £ / year (est.) No home office possible
Precious Homes Ltd

At a Glance

  • Tasks: Lead and manage a supported living service for adults with autism and learning disabilities.
  • Company: Precious, an innovative social care provider focused on genuine career progression.
  • Benefits: Competitive salary, supportive work environment, and opportunities for career growth.
  • Other info: Join a dynamic team dedicated to delivering fantastic outcomes for those we support.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: NVQ level 3 or above and 12 months experience in a similar role.

The predicted salary is between 27560 - 27560 £ per year.

Location – Maisemore

Salary - £27560

Role - Full Time Permanent

Service Red Kite Court and Merlin Mews, supported living services for adults with Autism and learning Disabilities

Overview of the role

  • As Service Manager you are responsible for the operational day to day management of the service ensuring that your service is compliant with relevant legislation.
  • It is an expectation that Service Managers are visible and leading from the front and this means being regularly on the floor and not being office based.

Responsibilities

  • To maintain a high-quality service.
  • To ensure the service complies with the requirements of the Health & Social Care Legislation, Precious policies and procedures.
  • To support with the monthly Registered Managers audit to monitor the service performance.
  • Where service improvements are identified in the monthly audit or any other external or internal audits.
  • Ensure the SIP is maintained as a live document and kept updated at least monthly as a minimum.
  • Ensure the online staff rota system is updated with all payroll, month-end and lockdown deadlines met.
  • To always ensure the service delivery is person centred and this is evidenced in the support plans, rotas, staff and service meetings, induction, training and culture of the service.
  • To ensure that all necessary records are complete, accurate and legible, and available to authorised persons when required.
  • Among other responsibilities.

About us

Precious is an established, innovative and expanding social care provider. We offer registered care and supported living services to adults with autism and learning disabilities. We are different from other care providers, we believe we offer genuine career progression opportunities and provide a great working environment which results in our teams delivering fantastic outcomes for the people we support.

Requirements

  • NVQ level 3 or above.
  • 12 months experience in similar role.
  • Experience managing a service for adults with additional needs.

Service Manager in Cheltenham employer: Precious Homes Ltd

Precious is an exceptional employer, offering a supportive and dynamic work environment for Service Managers at our Maisemore location. With a strong focus on career progression and employee development, we empower our staff to lead from the front while ensuring high-quality, person-centred care for adults with autism and learning disabilities. Our commitment to compliance and continuous improvement fosters a culture of excellence, making Precious a rewarding place to build your career in social care.
Precious Homes Ltd

Contact Detail:

Precious Homes Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager in Cheltenham

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Precious and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Service Manager, especially your hands-on management style.

✨Tip Number 3

Be ready to showcase your leadership skills! Think of examples where you've led a team or improved service delivery. This is your chance to shine and demonstrate how you can lead from the front at Red Kite Court and Merlin Mews.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Service Manager in Cheltenham

Operational Management
Compliance with Health & Social Care Legislation
Audit Management
Service Improvement
Person-Centred Care
Record Keeping
Staff Management
Communication Skills
Team Leadership
Time Management
Problem-Solving Skills
Experience with Autism and Learning Disabilities
NVQ Level 3 or above

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in managing services for adults with autism and learning disabilities, and don’t forget to mention any relevant qualifications like NVQ level 3 or above.

Showcase Your Leadership Skills: In your application, emphasise your ability to lead from the front. We want to see examples of how you've been visible in your previous roles and how you’ve maintained high-quality service delivery.

Be Person-Centred: Since we focus on person-centred care, make sure to include specific instances where you’ve put individuals at the heart of your service. This could be through support plans or team meetings that prioritise their needs.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with Precious.

How to prepare for a job interview at Precious Homes Ltd

✨Know Your Legislation

Familiarise yourself with the Health & Social Care Legislation relevant to supported living services. Being able to discuss how you ensure compliance in your previous roles will show that you’re serious about maintaining high standards.

✨Showcase Your Leadership Style

As a Service Manager, being visible and leading from the front is key. Prepare examples of how you've successfully managed teams in the past, especially in challenging situations. This will demonstrate your hands-on approach and ability to inspire others.

✨Emphasise Person-Centred Care

Be ready to discuss how you’ve implemented person-centred care in your previous roles. Share specific instances where you tailored support plans to meet individual needs, as this aligns perfectly with the ethos of the company.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in this role and how you would address them. This will help you articulate your thought process and decision-making abilities.

Service Manager in Cheltenham
Precious Homes Ltd
Location: Cheltenham

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