At a Glance
- Tasks: Solve technical issues and lead installations for major retail and hospitality brands.
- Company: Barron McCann, a leader in EPoS and IT field services.
- Benefits: Autonomy, ongoing training, and opportunities to work with new technologies.
- Other info: Field-based role with travel; full UK driving licence required.
- Why this job: Make a real impact while advancing your engineering career in a dynamic environment.
- Qualifications: Experience in EPoS or IT engineering with strong troubleshooting skills.
The predicted salary is between 35000 - 45000 £ per year.
Take your engineering career to the next level. If you are an experienced EPoS Field Engineer looking for more than just standard break-fix work, this is your opportunity to step into a high-impact, multi-skilled Specialist Field Engineer role. At Barron McCann, you will not just fix issues. You will play a critical role in keeping major retail and hospitality operations running, while also delivering next-generation technology deployments for some of the UK's most recognised brands.
Why this role stands out
This role combines high-level fault resolution, project delivery, technical leadership, and exposure to EPoS, networking, WiFi, and infrastructure technologies. You will be trusted as a go-to technical expert in the field, someone who can solve, install, improve, and influence.
Your impact
As a Specialist Field Engineer, you will respond to critical break-fix scenarios, diagnosing and resolving hardware, software, and network issues quickly to minimise downtime. You will also deliver installation and deployment projects, ensuring systems are configured, tested, and integrated into live environments.
What you will be doing
- Handling escalated technical calls and complex fault scenarios
- Installing and configuring EPoS, IT hardware, networking, and WiFi solutions
- Performing site surveys for installations and upgrades
- Carrying out planned maintenance and proactive service visits
- Diagnosing faults to component level or replacing full units where required
- Supporting project work independently or within a team
- Coaching and mentoring other engineers
- Working closely with planning and project teams
What we are looking for
- Experience as a field-based EPoS or IT Engineer
- Knowledge of hardware, peripherals, and IP networking
- Experience in installations and break-fix environments
- Strong troubleshooting and problem-solving skills
- Clear communication skills
- A proactive and adaptable approach with strong organisational skills
What you can expect
- A varied role with ownership and autonomy
- Opportunities to develop skills across new technologies
- A step up into a more senior, solutions-focused role
- Ongoing training and exposure to new systems
- A supportive environment where your expertise is valued
Things to know
- This is a field-based role with extensive travel
- Out of hours work, overnight stays, and night work may be required
- A full UK driving licence is essential
If you are an experienced field engineer looking to broaden your skillset, take on more technical responsibility, and play a key role in both support and deployment, we would love to hear from you.
Specialist Field Engineer in Telford employer: Precept Recruit
At Barron McCann, we pride ourselves on being an exceptional employer that values innovation and expertise in the field of EPoS and IT services. Our supportive work culture fosters continuous learning and development, offering our Specialist Field Engineers the opportunity to take ownership of their roles while working with cutting-edge technology for some of the UK's most recognised brands. With a focus on employee growth and a commitment to providing a dynamic and varied work environment, we ensure that our team members are not only equipped to succeed but also empowered to make a significant impact in the retail and hospitality sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist Field Engineer in Telford
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even local tech fairs. Chatting with fellow engineers and potential employers can open doors you didn’t even know existed.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects, installations, and troubleshooting successes. This visual proof of your expertise can really set you apart from the crowd.
✨Tip Number 3
Don’t just apply; engage! When you find a role that excites you, reach out to the hiring manager on LinkedIn. A friendly message expressing your enthusiasm can make a lasting impression.
✨Tip Number 4
Keep learning! Stay updated with the latest EPoS and IT trends. Online courses or certifications can boost your knowledge and show employers you’re committed to growth. Plus, we’ve got resources to help you!
We think you need these skills to ace Specialist Field Engineer in Telford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a field-based EPoS or IT Engineer. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting and problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this Specialist Field Engineer role and how your background makes you the perfect fit. We love seeing genuine enthusiasm!
Showcase Relevant Experience:When filling out your application, focus on your experience with installations, break-fix environments, and any technical leadership roles you've had. We’re looking for candidates who can hit the ground running!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Precept Recruit
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of EPoS systems, networking, and IT hardware. Be ready to discuss specific technologies you've worked with and how you've tackled complex issues in the past. This will show that you're not just familiar with the basics but can handle high-level fault resolution.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of challenging scenarios you've faced as a field engineer. Think about times when you had to diagnose faults quickly or implement solutions under pressure. This will demonstrate your troubleshooting abilities and proactive approach.
✨Communicate Clearly and Confidently
Since clear communication is key in this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would handle an escalated technical call, so being articulate and confident will set you apart from other candidates.
✨Emphasise Your Teamwork and Leadership Skills
This role involves coaching and mentoring other engineers, so be prepared to discuss your experience working in teams. Highlight any leadership roles you've taken on and how you've supported project work, as this will show that you're ready for the responsibilities of a Specialist Field Engineer.
