At a Glance
- Tasks: Solve complex technical issues and lead exciting installation projects across the UK.
- Company: Join Barron McCann, a leader in retail and hospitality tech solutions.
- Benefits: Enjoy autonomy, ongoing training, and opportunities for career advancement.
- Other info: Field-based role with travel; full UK driving licence required.
- Why this job: Make a real impact by keeping major brands running smoothly with cutting-edge technology.
- Qualifications: Experience in EPoS or IT engineering, strong troubleshooting skills, and a proactive mindset.
Field-Based Role UK Travel Required
Take your engineering career to the next level. If you are an experienced EPoS Field Engineer looking for more than just standard break-fix work, this is your opportunity to step into a high-impact, multi-skilled Specialist Field Engineer role. At Barron McCann, you will not just fix issues. You will play a critical role in keeping major retail and hospitality operations running, while also delivering next-generation technology deployments for some of the UK’s most recognised brands.
Why this role stands out
This role combines high-level fault resolution, project delivery, technical leadership, and exposure to EPoS, networking, WiFi, and infrastructure technologies. You will be trusted as a go-to technical expert in the field, someone who can solve, install, improve, and influence.
Your impact
As a Specialist Field Engineer, you will respond to critical break-fix scenarios, diagnosing and resolving hardware, software, and network issues quickly to minimise downtime. You will also deliver installation and deployment projects, ensuring systems are configured, tested, and integrated into live environments.
What you will be doing
- Handling escalated technical calls and complex fault scenarios
- Installing and configuring EPoS, IT hardware, networking, and WiFi solutions
- Performing site surveys for installations and upgrades
- Carrying out planned maintenance and proactive service visits
- Diagnosing faults to component level or replacing full units where required
- Supporting project work independently or within a team
- Coaching and mentoring other engineers
- Working closely with planning and project teams
What we are looking for
- Experience as a field-based EPoS or IT Engineer
- Knowledge of hardware, peripherals, and IP networking
- Experience in installations and break-fix environments
- Strong troubleshooting and problem-solving skills
- Clear communication skills
- A proactive and adaptable approach with strong organisational skills
What you can expect
- A varied role with ownership and autonomy
- Opportunities to develop skills across new technologies
- A step up into a more senior, solutions-focused role
- Ongoing training and exposure to new systems
- A supportive environment where your expertise is valued
Things to know
- This is a field-based role with extensive travel
- Out of hours work, overnight stays, and night work may be required
- A full UK driving licence is essential
If you are an experienced field engineer looking to broaden your skillset, take on more technical responsibility, and play a key role in both support and deployment, we would love to hear from you.
Specialist Field Engineer employer: Precept Recruit
At Barron McCann, we pride ourselves on being an exceptional employer that values innovation and expertise. As a Specialist Field Engineer, you will enjoy a dynamic work culture that encourages professional growth through ongoing training and exposure to cutting-edge technologies. With the opportunity to take ownership of your role and make a significant impact in the retail and hospitality sectors, you'll find a rewarding career path that not only challenges you but also supports your development in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist Field Engineer
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even local tech fairs. The more people you know in the field, the better your chances of landing that Specialist Field Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and problem-solving successes. When you’re in interviews, share specific examples of how you’ve tackled complex issues in EPoS or IT environments.
✨Tip Number 3
Don’t just apply; engage! When you find a job on our website, reach out to current employees on LinkedIn. Ask them about their experiences and get insider tips on what the company values most.
✨Tip Number 4
Prepare for the unexpected! In interviews, be ready to tackle technical scenarios on the spot. Brush up on your troubleshooting skills and think through how you’d handle real-world break-fix situations.
We think you need these skills to ace Specialist Field Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a field-based EPoS or IT Engineer. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting and problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this Specialist Field Engineer role and how your background makes you the perfect fit. We love seeing genuine enthusiasm!
Showcase Your Technical Skills:In your application, be specific about your knowledge of hardware, networking, and installations. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Precept Recruit
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of EPoS systems, networking, and IT hardware. Be ready to discuss specific technologies you've worked with and how you've tackled complex issues in the past. This will show that you're not just familiar with the basics but can handle high-level fault resolution.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of challenging scenarios you've faced as a field engineer. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your troubleshooting abilities and how you approach problem-solving in real-world situations.
✨Communicate Clearly and Confidently
Since clear communication is key in this role, practice explaining technical concepts in simple terms. You might be asked to explain how you would approach a specific installation or fault diagnosis, so being articulate will set you apart from other candidates.
✨Be Ready for Hands-On Assessments
Given the practical nature of the Specialist Field Engineer role, be prepared for potential hands-on assessments during the interview. Brush up on your installation techniques and fault diagnosis skills, as you may be asked to demonstrate your expertise in a simulated environment.
