At a Glance
- Tasks: Solve complex tech issues and lead exciting installations in retail and hospitality.
- Company: Join Barron McCann, a leader in EPoS and IT field services.
- Benefits: Enjoy autonomy, ongoing training, and opportunities for career advancement.
- Other info: Field-based role with travel; full UK driving licence essential.
- Why this job: Make a real impact with cutting-edge technology while travelling across the UK.
- Qualifications: Experience in EPoS or IT engineering and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
EPoS & IT Field Services
Field-Based Role UK Travel Required
Take your engineering career to the next level. If you are an experienced EPoS Field Engineer looking for more than just standard break-fix work, this is your opportunity to step into a high-impact, multi-skilled Specialist Field Engineer role. At Barron McCann, you will not just fix issues. You will play a critical role in keeping major retail and hospitality operations running, while also delivering next-generation technology deployments for some of the UK's most recognised brands.
Why this role stands out
This role combines high-level fault resolution, project delivery, technical leadership, and exposure to EPoS, networking, WiFi, and infrastructure technologies. You will be trusted as a go-to technical expert in the field, someone who can solve, install, improve, and influence.
Your impact
As a Specialist Field Engineer, you will respond to critical break-fix scenarios, diagnosing and resolving hardware, software, and network issues quickly to minimise downtime. You will also deliver installation and deployment projects, ensuring systems are configured, tested, and integrated into live environments.
What you will be doing
- Handling escalated technical calls and complex fault scenarios
- Installing and configuring EPoS, IT hardware, networking, and WiFi solutions
- Performing site surveys for installations and upgrades
- Carrying out planned maintenance and proactive service visits
- Diagnosing faults to component level or replacing full units where required
- Supporting project work independently or within a team
- Coaching and mentoring other engineers
- Working closely with planning and project teams
What we are looking for
- Experience as a field-based EPoS or IT Engineer
- Knowledge of hardware, peripherals, and IP networking
- Experience in installations and break-fix environments
- Strong troubleshooting and problem-solving skills
- Clear communication skills
- A proactive and adaptable approach with strong organisational skills
What you can expect
- A varied role with ownership and autonomy
- Opportunities to develop skills across new technologies
- A step up into a more senior, solutions-focused role
- Ongoing training and exposure to new systems
- A supportive environment where your expertise is valued
Things to know
- This is a field-based role with extensive travel
- Out of hours work, overnight stays, and night work may be required
- A full UK driving licence is essential
If you are an experienced field engineer looking to broaden your skillset, take on more technical responsibility, and play a key role in both support and deployment, we would love to hear from you.
Specialist Field Engineer in Newport employer: Precept Recruit
At Barron McCann, we pride ourselves on being an exceptional employer that values innovation and expertise. As a Specialist Field Engineer, you will enjoy a dynamic work culture that encourages professional growth through ongoing training and exposure to cutting-edge technologies. With the opportunity to take ownership of your role and make a significant impact in the retail and hospitality sectors, you'll find a rewarding career path that not only challenges you but also supports your development in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist Field Engineer in Newport
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even online webinars. The more people you know in the field, the better your chances of landing that Specialist Field Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and technical achievements. This will help you stand out when chatting with potential employers or during interviews.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to EPoS and IT troubleshooting. Role-play with a friend or use mock interviews to boost your confidence.
✨Tip Number 4
Apply through our website! We’re always on the lookout for talented engineers. By applying directly, you’ll have a better chance of getting noticed and landing that dream job.
We think you need these skills to ace Specialist Field Engineer in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Specialist Field Engineer role. Highlight your experience with EPoS systems, IT hardware, and networking. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. We love seeing enthusiasm and a personal touch.
Showcase Problem-Solving Skills:In your application, give examples of how you've tackled complex technical issues in the past. We’re keen on your troubleshooting abilities, so don’t hold back on sharing those success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Precept Recruit
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of EPoS systems, networking, and IT hardware. Be ready to discuss specific technologies you've worked with and how you've tackled complex issues in the past. This will show that you're not just familiar with the basics but can handle the high-level fault resolution expected in this role.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of challenging technical problems you've solved. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your troubleshooting abilities and how you approach diagnosing faults at a component level.
✨Communicate Clearly and Confidently
Since clear communication is key in this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would handle an escalated technical call, so think about how you can convey complex information effectively to both technical and non-technical audiences.
✨Be Ready for Hands-On Scenarios
Expect practical assessments or scenario-based questions during your interview. Prepare to discuss how you would conduct site surveys or perform installations. Being able to articulate your process and thought patterns will highlight your hands-on experience and readiness for the field.
